Jobs at Vodafone in United Kingdom

Join Us Vodafone is shaping the future of connectivity and aims to create a sustainable and more inclusive world. You can grow your career while balancing work and life, with opportunities to belong and make a real impact.

We are transforming the world of digital sales and are looking for an energetic Global Sales Operations Manager to join the Strategy and Operations team. Vodafone Business Digital Sales is the inside sales division of Vodafone Business with expertise in connectivity, an IoT platform, secure cloud solutions, and global scale. We help customers unlock growth and embrace the digital society. Our culture focuses on career development, belonging, and being yourself, while supporting digital transformation.

We are a fast-growing global team driving the #FutureOfSales, using digital sales hubs in Dublin, Valencia and Budapest with remote workers in the UK market. This role works closely with the Digital Sales Leadership team across global hubs and with Sales Operations teams to set the standard for global sales operations support, driving the right sales behaviours through tool adoption and process implementation. You will help Sales Leaders drive sales performance management through setting challenging targets, owning forecasting, delivering insights, and establishing a sales cadence that yields operational efficiency and measurable effectiveness.

- Knowledge of the digital telecommunications and ICT environment, ideally mobile, fixed and IT solutions experience
- Exceptional experience in Sales, Sales Operations, Business Operations, or Customer Support, with experience in defining Go to Market models, Territory Planning & Account Allocation, Forecasting, Target setting, and Commission design; experience implementing new processes, tools and systems is a distinct advantage
- Excellent communication skills to engage stakeholders in Enterprise, including senior management and SLT within a matrix organisation
- Depth of operational credibility from customer-facing roles; Lean Sigma or similar quality-driven improvement approaches; experience with IT development houses to define user requirements and developing business cases for investments
- Strong decision-making skills and the ability to balance conflicting interests
- Advanced analytical skills with experience in large data sets, corporate data warehouses, Salesforce, Advanced Excel (macros), SQL, Power BI/Tableau or equivalents; experience in designing KPIs and dashboards with Business Analytics teams
- Passion for people development; coaching as a daily standard to grow teams; promoting talent within Digital Sales and across the organisation
- Degree level education required
- Fluent English required; fluency in Spanish or Italian is beneficial

Direct reports: Sales Operations Team Leaders in Dublin; Malaga; Valencia, Rome and Budapest, plus a team of Sales Operations Analysts in the Digital Sales hub where the successful candidate is based

Worried you don’t meet all the criteria? Vodafone empowers people and fosters a workplace where everyone can thrive. If your experience doesn’t align exactly with every part of the job description, we still encourage you to apply as you may be the right candidate for this role or another opportunity.

What’s in it for you...
-28 days holiday (with the option to buy or sell 5 days) plus public holidays
-Hybrid working
-Pension matching scheme of up to 10%
-5 paid days leave for charity projects
-MyChoices portal – cycle to work scheme, discounts, shares and salary sacrifice schemes
-Vodafone family and friends discount
-Interest-free commuter loan
-Global parental leave policy for all new parents with 39 paid weeks of maternity leave and 16 weeks fully paid leave; part-time option for 6 months on returning
-Access to Vodafone University and LinkedIn Learning

#TogetherWeCan #GroupResourcing #GroupTalentAcquisition #WeAreHiring #JoinOurTeam #LI-hybrid

We are a leading international Telco serving millions of customers. Connectivity is a force for good, enabling people and protecting the planet. Belonging at Vodafone is lived and cultivated through all we do, with a global, diverse community. We are committed to increasing diversity, equal representation, and making Vodafone a place where everyone feels safe, valued and included.

If you require any reasonable adjustments or accessibility support during recruitment, please refer to the guidance at the Vodafone careers site: 2024 career adjustments page. Together we can.