Network Operations Manager

Vodafone Group; Oxford; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A multinational telecommunications company seeks an experienced Network Manager to lead the Network team and ensure efficient operations. The role requires at least 8 years in telecommunications, significant experience in GSM/UMTS/LTE, and strong leadership capabilities. You will manage network performance and work to exceed KPIs and SLAs across various customer communication channels. This position offers competitive benefits and a hybrid working model.

Benefits

Flexible Benefits Program

Hybrid working kit

Ergonomic kit allowance

Digital meal voucher

Flexible transportation allowance

Employee assistance hotline & counselling

Comprehensive private health insurance

Discounted products & services

Qualifications

• Min. 8 years telecommunications experience.
• Significant experience in GSM/UMTS/LTE with at least 5 years in RAN, PS-CS Core and Backhaul.
• Experience leading a team handling multiple projects.

Responsibilities

• Manage the entire Network team within the organization.
• Oversee the Infrastructure Operation and Maintenance.
• Ensure uninterrupted communication and best network experience.

Skills

GSM/UMTS/LTE experience

Analytical skills

Problem-solving abilities

Customer orientation

Teamwork

Education

Graduated from engineering Department (Electrical/Computer)

Electrical/Mechanical Engineer

Job description

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you’ll do

• This role is based in Cyprus
• Responsible for managing the entire Network team within the organization. Ensures the team operates efficiently, delivers high levels of internal and external customer satisfaction, and adheres to company policies and procedures.
• Accountable for maintaining uninterrupted communication, establishing and monitoring the required infrastructure, and delivering the best network experience to our customers.
• Manages the teams responsible from Network Experience Management who deals with network related customer complaints
• Manages the team who is responsible for Operation and Maintenance of Infrastructure of Kucukkaymaklı MTX and Ortakoy DC
• Monitor alarms related with entire PS Core-CS Core network, Roaming links (SGSN, GGSN, Charging Gateways, MSS , MGW, firewall etc) and take necessary actions to resolve the problem on a 7 day, 24 hour basis
• Manages the teams responsible from Level-1,2 trouble shooting activities for CS/PS Core network elements faults. Follow defined routines
• Manages the teams responsible from Accountable for objective determination of fault monitoring and first line maintenance operations for RAN and Transport.
• Manages the teams responsible from maintain the radio and backhaul network for Network strategy and achieve agreed KPI and SLAs.
• Responsible to communicate and redirect problems to other groups (BSS Operations, IN, VAS, or other operators or service or equipment suppliers) in case the probable cause is located in other domains
• Ensure the performing of 7 days /24 hours continues monitoring and First Line Maintenance activities of CELL,SITE,BSC, TRAU,RNC elements for all 2G and 3G network
• To set and achieve KPIs and SLAs of Radio Access Network (RAN) for Level 1&2 alarms 7days /24 hours in all 2G and 3G network elements in line with Network Strategy.
• Responsible for 2G & 3G & 4G & 5G Network Core & RAN & Transmission Planning

Who you are

• Graduated from engineering Department(Electrical/Computer)
• Min. 8 years telecommunications experience.
  • Significant experience in GSM/UMTS/LTE where at least 5 years of it is in the RAN, PS-CS Core and Backhaul domains.
  • Very good analytical and presentation skills.
  • Significant experience in analyzing network measurements.
  • Experience in leading a team handling multiple projects.
  • Strong analytical skills and problem‑solving abilities, ability to multi‑task.
  • Analytical thinking and capable to work in an ever changing environment.
• Electrical/Mechanical Engineer
• Customer oriented, result oriented, emphatic, good relationship with customers, customer satisfaction oriented
• Team work, innovative, adaptable,
• Operational awareness
• Solutions driven

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What's in it for you

We like to keep them flexible:

• Vflexy: Flexible Benefits Program
• Hybrid working kit
• Ergonomic kit allowance
• Digital meal voucher
• Flexible transportation allowance.
• Employee assistance hotline & counselling
• Comprehensive and flexible private health insurance
• Discounted price deals for wide range of products & services

Plus, plenty more to enjoy! If you want to know more about us and what we do, visit our website: www.vodafone.com.tr

https://www.vodafone.com.tr/insan-kaynaklari

Instagram: https://www.instagram.com/vodafonekariyer/

Youtube: https://www.youtube.com/user/VFTurkiye

Data Privacy

By applying for this job, you accept the Vodafone Privacy Policy. Please visit Privacy Policy web page at https://careers.vodafone.com/privacy-policy/turkey/ for further details.

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.