It Support Engineer jobs in United Kingdom

The Central Engineering Software Group is responsible for developing and improving the software eco-system around Arm's next generation of applications processors.

As a member of the Engineering Infrastructure team, you will have the opportunity to build upon your existing background, knowledge and expertise to provide automated build, test and development solutions along with support to both internal and external software engineering communities!

We seek proactive individuals with experience and understanding of automation tooling, containerisation, CI pipelines and systems administration on various cloud platforms and on-premises infrastructure. We will provide training and mentoring around new technologies and internal processes.

Our day-to-day work is multifaceted, and the following are examples of tasks you are likely to be involved in:

• Providing software build and test solutions catering to different market segments such as Mobile, Server, IoT and Automotive
• Lifecycle management of core project infrastructure, from design through to deployment, maintenance, and performance optimisation
• Continuous improvement of workflow quality, security, and efficiency
• Customer support, providing timely analysis and resolution of issues, requirements analysis and task breakdown
• Communication & collaboration with engineering IT, software development teams and the open source community

• Experience in Devops/Infrastructure engineering
• Prior experience involving use of cloud platforms such as AWS and GCP
• Experience in Unix (Linux) Systems Administration
• Experience of delivering solutions using virtualisation and containerisation technologies such as Kubernetes, Docker, OpenStack, Rancher, and Harvester
• Knowledge of automation and “Infrastructure as Code” tooling such as Terraform & Ansible

Your strong interpersonal skills are important for success! We are looking for excellent written and spoken English. Do you have the capability to support key partners with their internal development programs?

• Prior work experience with enabling remote access for development boards
• Good understanding of network infrastructure and lab management
• Experience of developing CI/CD pipelines using common DevOps tooling (Jenkins, Gitlab, BuildBot, Gerrit)
• Experience of DevSecOps, infrastructure security, zero trust capabilities, and architecture.
• We value familiarity with open source project development cycles and contribution processes, particularly around CI/CD infrastructure
• You are familiar and flexible in the use of various software development lifecycle methods including Agile

Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don’t discriminate on the basis of any characteristic.

Our 10x mindset guides how we engineer, collaborate, and grow. Understand what it means and how to reflect 10x in your work: 10x mindset

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At Arm, we want to build extraordinary teams. If you need an adjustment or an accommodation during the recruitment process, please email accommodations@arm.com. To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation or adjustment requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud, or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process.

Arm’s approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing. We believe in bringing people together face to face to enable us to work at pace, whilst recognizing the value of flexibility. Within that framework, we empower groups/teams to determine their own hybrid working patterns, depending on the work and the team’s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you.

Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don’t discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.