It Support Engineer jobs in United Kingdom

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A World-Changing Company

Palantir builds the world's leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.

The Role

As a Senior Software Engineer on Palantir's Identity team, you will design, develop, and maintain core authentication and authorisation services. Your work will enhance the security and usability of identity governance workflows and access management for Palantirians and our customers globally. Your approach will emphasise secure-by-design principles, embedding security considerations into every phase of the software development lifecycle. By adopting shift-left security practices, you will proactively address security concerns early in the development process, ensuring that our systems are resilient against emerging threats.

The Identity team is composed of engineers dedicated to reducing risk, minimising friction, and eliminating toil. Our primary focus is developing identity platforms for both corporate and customer-facing infrastructure. As part of the team, you will create innovative web services that ensure compliance for Palantirians while minimising disruptions to their productivity. Your contributions will directly enhance the resilience of Palantir's critical infrastructure, empowering a global network of customers and employees while maintaining strong security controls with minimal impact on productivity. You will also play a key role in mentoring teammates and leading projects, driving both individual and team growth.

Core Responsibilities

1. Architect and design new identity and security services with a focus on scalability and resiliency
2. Develop scalable services for workforce, customer and workload authentication and authorisation
3. Build services that help with mitigating identity related security risks, enforcing compliance requirements and enhance the security posture of Palantir
4. Engineer automation frameworks that scale the implementation of Single Sign-On (SSO) integrations across multiple Entra ID tenants
5. Build tooling to standardise and scale operational workflows in AWS, Azure and Google Cloud Platform (GCP)
6. Design and build REST APIs that enable zero-touch, end-to-end automation of Identity and Access Management resources
7. Research and drive the implementation of secure authentication protocols (like passwordless auth) by collaborating with Security Engineers

What We Value

1. Ability to work backwards from user needs, demonstrating empathy to create intuitive and secure solutions that empower users
2. Expertise in developing secure, scalable distributed services and REST APIs
3. Experience in mentoring, serving as a tech lead, or leading an engineering team
4. Familiarity with access control models (RBAC, ABAC, etc.) and user lifecycle management workflows

What We Require

1. 5+ years of software development experience
2. 2+ years of experience contributing to the system design or architecture (architecture, design patterns, reliability and scaling) of new and existing systems
3. Strong coding skills with expert-level proficiency in at least one of the following languages - Java (preferred), Golang, C++, Python or Rust
4. Technical proficiency in identity protocols (SAML, OIDC, LDAP, Kerberos, FIDO2, WebAuthN)