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Part Time House Host (receptionist)
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Part Time House Host (receptionist)
Job summary
A hospitality company in Manchester is seeking a part-time Host to enhance guest experiences. You will act as an ambassador for the brand, ensuring guests feel welcome and supported. Candidates should have prior hospitality experience, be tech-savvy, and have strong communication skills. Flexibility in working hours is essential for this role. Join us in creating memorable moments for our guests!
Qualifications
- Previous experience within hospitality is highly desirable.
- Tech-savvy, comfortable with technology-based resolutions.
- Clear verbal and written communication proficiency.
- Flexible and adaptable with a can-do attitude.
Responsibilities
- Create memorable experiences for guests.
- Deliver exceptional guest service through interactions.
- Assist with deliveries and maintain safety guidelines.
- Work effectively within a team and own responsibilities.
- Liaise with maintenance and housekeeping teams.
Skills
JOB DESCRIPTION AND PERSON SPECIFICATION
Part time Host – 3 days per week
As Guest Experience Host you will curate memorable experiences that bring our brand to life during the guest journey, ensuring our guests come back for more.
Responsible to: General Manager
Based at Manchester primarily. We work flexibly – this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. Our core working hours are 25.5 hours per week.
- Act as an ambassador of the brand, creating authentic experiences and sanctuaries for guests from the moment they arrive until they leave.
- Support and deliver the guest experience through face‑to‑face interactions when guests are not receiving virtual support via our dedicated app, ensuring all guest queries are answered efficiently and effectively.
- Think quickly on your feet to solve problems while remaining calm.
- Deliver our guest experience by contributing a feeling of simplicity, calm and sanctuary.
- Seek new and smarter ways to deliver soulful hospitality to our guests through creativity and innovation.
- Assist with deliveries to site, ensuring all products are stored out of guest view safely and securely.
- Be comfortable working as part of a team within the property and support functions, as well as owning your own responsibilities.
- Ensure the building operates within all safety guidelines as directed by the Operations Manager, ensuring the team and guests alike are safe and secure.
- Liaise with maintenance and housekeeping teams to resolve any issues quickly and efficiently.
- Step outside of the core role to complete any other operational task as required by your line manager or wider team.
- Be self‑sufficient, requiring little direction and day‑to‑day management.
- Previous experience within hospitality is highly desirable (hotels, student living, hostels, build‑to‑rent accommodation, or wider hospitality sectors).
- Tech‑savvy, comfortable with technology‑based resolutions and interactions.
- Clear verbal and written communication proficiency.
- Flexible and adaptable with a can‑do attitude.
We all lead by the courage to question, evolve and be human. Be curious, seek innovation, challenge conventions, accept accountability and empower those around you. Feel free to be yourself at work just as much at play.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.