Hotel Receptionist jobs in United Kingdom
Front Of House Receptionist
Samsic UK
Lobby Host
Portico Corporate Reception Management
Weekend Customer Experience Host - Front Desk & Calls
ARNOLD CLARK AUTOMOBILES LIMITED
Community Host: Shape Welcoming, Connected Neighborhoods
Deverell Smith Recruitment Ltd
Community Host
Deverell Smith Recruitment Ltd
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Village Hotels
Stadium Catering Host – Matchdays & Flexible Shifts
Sodexo
Guest Experience Host — Breakfast, Bar & Service
Hotel Co 51
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NHS
Senior Showroom Host & Customer Experience Champion
Porsche Retail Group Ltd
Stadium Front of House Receptionist (Matchday)
Manchester City Football Club
Ward Host: Patient Care & Food Service (Evenings/Weekends)
Epsom and St Helier University Hospitals NHS Trust
Ward Host (St Helier) | Epsom and St Helier University Hospitals NHS Trust
Epsom and St Helier University Hospitals NHS Trust
Reception Manager
Pimlico Health @ The Marven
Warm-Host Waiting Staff — Flexible Shifts & Perks
Black Horse Inn - 212076
Reception Manager
The Lunesdale Surgery
Night Host
Little Vegas - Ilford
Front of House Receptionist
NOYA LONDON
Night Host
Little Vegas - Aldershot
Host and Office Manager
Formula E
Host
Little Vegas - Walthamstow
Village Café Host & Barista
St Monica Trust
Front Of House Receptionist
Job summary
A leading service provider in the United Kingdom seeks a Front of House Receptionist to create an exceptional experience for guests and clients. You will manage VIP arrivals and ensure a polished environment, showcasing best-in-class hospitality. Ideal candidates will have a background in luxury services and exceptional communication skills. This position requires strong organisational abilities, multitasking, and a proactive approach to problem-solving. This is an on-site role based in City of Westminster.
Qualifications
- Minimum of 2 years of corporate experience required.
- At least 2 years of administrative experience necessary.
- Experience in luxury hospitality or VIP client roles is required.
- SIA license is preferred but not essential.
- Must reliably commute to London.
Responsibilities
- Greet and welcome guests warmly.
- Manage VIP arrivals and departures.
- Arrange taxis for guests.
- Maintain a professional reception area.
- Conduct daily inspections of suites.
Skills
Education
The Front of House Receptionist will be the face of building, bringing experience from a 5-star service background (hotels, corporate, or airlines). The ideal candidate will demonstrate best-in-class hosting skills, consistently exceeding expectations to deliver a premium experience for all guests, clients, and VIPs visiting the customer suite. This role is crucial in creating a welcoming, polished, and professional environment, ensuring seamless service and memorable guest interactions. The successful candidate will exude confidence, discretion, and professionalism while thriving in high-pressure, fast-paced environments.
- Greet and welcome guests warmly, ensuring a first‑class experience for every visitor.
- Managing VIP arrivals and departures, ensuring seamless and personalised service.
- Arrange taxis for guests when required.
- Manage meeting room bookings, ensuring supplies are stocked and the space is prepared.
- Setting up audio visual equipment and furniture in meeting rooms when needed.
- Maintain a professional and immaculate reception area and customer suite.
- Conduct daily inspections of the suites to ensure cleanliness, functionality and adherence to brand standards.
- Sweep the entire floor in the event of an emergency evacuation.
- Assist in emergency situations, i.e. fire evacuation and ensure all common areas and fire exits are kept clear at all times.
- To manage any calls and emails to the front of house.
- Handling guest concerns with professionalism, problem‑solving.
- Exceptional time management skills.
- Excellent communication skills, both written and verbal, with the ability to engage professionally at all levels.
- Impeccable personal presentation and a confident, welcoming demeanour.
- Strong organisation and multitasking skills, with acute attention to detail.
- Corporate: 2 years (required)
- Administrative: 2 years (required)
- Prior experience in luxury hospitality, corporate FOH or VIP client facing role (required)
- A SIA license (preferred but not essential as training can be provided)
- London: reliably commute (required)
- Friendly, professional, and customer-focused with excellent interpersonal skills.
- Highly organised with great attention to detail.
- Ability to multitask and manage priorities effectively.
- Proactive and hands‑on approach to problem‑solving.
- Communicating clearly with other teams.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.