Ward Host (St Helier) | Epsom and St Helier University Hospitals NHS Trust

Epsom and St Helier University Hospitals NHS Trust; Carshalton; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading healthcare provider in the UK is seeking a Ward Host to enhance patient well-being by delivering excellent food and beverage services. You will work collaboratively with hospital staff to ensure dietary needs are met and maintain high hygiene standards. This role includes evening and weekend shifts and requires strong customer service skills. If you have a passion for patient care, consider applying to help serve our diverse community.

Qualifications

• Experience in customer service roles, preferably in a healthcare setting.
• Understanding of dietary and cultural needs of patients.

Responsibilities

• Provide an efficient food and beverage service to patients.
• Help prepare service areas with necessary equipment.
• Maintain high standards of hygiene and food handling.

Skills

Customer service

Food and beverage service

Hygiene standards

Job description

Ward Host (St Helier)

As a ward hostess you will help to enhance our patient well‑being and their experience in the hospital. Working closely with other hospital staff you will be expected to deliver a great level of customer service to all patients, visitors, staff and various stakeholders.

Salary: £13.85 per hour. Please note this opportunity is NOT Agenda For Change and terms & conditions vary from Agenda for Change.

Responsibilities

• Provide an efficient food and beverage service to patients on wards ensuring that food and beverages meet patients’ medical, dietary and cultural needs.
• Help prepare the service areas with the necessary equipment, such as crockery, serving utensils and condiments.
• Prepare and produce food, maintaining a high standard of hygiene and food handling while ensuring all food served to patients is easily accessible.

Shift Pattern

Shift pattern will include evening and weekend working.

About the Trust

Epsom and St Helier University Hospitals NHS Trust provides a range of medical services to approximately 490,000 people living across southwest London and northeast Surrey, including specialist services such as renal and neonatal intensive care. The Trust serves a diverse area with both urban and rural communities.

Additional Information

• Driving licence and car are an advantage, but public transport is also acceptable.
• Please see the attached supporting job description and person specification document which contains more information about the role and requirements. Ensure your application refers to these documents.

Advert closes on Friday 2 Jan 2026.