Lobby Host

Portico Corporate Reception Management; City of Westminster; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading reception management company in Westminster seeks a customer service superhero to join their Lobby Hosts team. The role involves providing exceptional customer service, anticipating occupiers' needs, and adapting to various situations. Working Tuesday to Thursday from 7am to 2pm, this position offers a unique environment away from a traditional reception desk. A passion for helping others and strong multitasking skills are essential. Competitive salary of £17,319 is offered.

Qualifications

• Passion for customer service and helping others.
• Ability to adapt to varied styles and needs.
• Strong multitasking skills.

Responsibilities

• Provide exceptional customer service as a Lobby Host.
• Anticipate and fulfill occupiers' needs in the lobby.
• Be flexible and engaging while serving guests.

Skills

Customer service

Multitasking

Adaptability

Job description

Overview

Are you a customer service superhero?

In a world where bad customer service is experienced in all corners of globe… imagine the building you would want to work in… a place that puts people first… a "vertical village" in the heart of London…the stage is set for this building to be the most engaged and responsible workplace through people, technology and excellence!

Responsibilities

For this truly awesome building to live up to these wonderful expectations, we are recruiting for a new member to join our team of Lobby Hosts… Sorry, did I say Lobby Hosts? I meant customer service superheroes! Whose job it will be to extinguish the powers of evil, that often emanates in the form of monotonous and robotic service… customer services superheroes assemble! With a true passion to serve and help, our customer service superheroes will not be tied to a reception desk or a chair. They will roam the domain, using their customer service superpowers to make the lobby a better place… Anticipating occupiers needs as though they can read their minds, utilising their many alter-egos to adapt to the varied styles, and multitasking as though they can be in different places at the same time.

Schedule

Tuesday - Thursday 7am - 2pm on rotation – no weekends.

Salary

£17,319