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Head of Service Delivery (Education and Training)
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Client: NHS Professionals
Location: Milton Keynes, United Kingdom
Job Category: Education
EU work permit required: Yes
About The Role
We have an exciting opportunity to join the NHSP Academy as we expand our services.
Role summary:
The Head of Service Delivery: Academy (Education and Training) is a senior manager overseeing the planning and delivery of high-quality education and training programs aligned with the Academy’s strategic goals.
Skills/Responsibilities:
- Deliver operational and educational strategies through data analysis, planning, and implementation.
- Lead the delivery of programs developed by the educational team.
- Matrix-manage the education and training team alongside the Head of Academic Development.
- Coordinate with internal stakeholders and external suppliers to meet organizational needs.
- Work with the Head of Academic Development to monitor and improve education and training effectiveness.
- Assist the Business Manager in managing related costs.
About The Candidate
- Collaborate with the Head of Academic Development to deliver quality programs suited to learners, clients, and stakeholders.
- Ensure compliance with policies, procedures, legislation, and regulations.
- Provide senior management guidance and foster a culture of collaboration and excellence.
- Maintain strong relationships with stakeholders and suppliers.
- Evaluate program impact using data and feedback for continuous improvement.
- Support strategic planning for the education and training functions.
Location: Milton Keynes or Manchester; hybrid role with travel required.
Interviews via Microsoft Teams scheduled for 1st May (first stage) and 3rd May (second stage).
Benefits include:
- Generous annual leave plus bank holidays
- Talent management and development opportunities
- Star of the Month awards with shopping vouchers
- Pension contributions up to a certain percentage
- Life Assurance, Group Income Protection, Wellbeing Programmes, Employee Assistance, and discounts platform
NHS Professionals (NHSP) operates the largest NHS flexible staff bank, owned by the Department of Health and Social Care, reinvesting surpluses into the NHS. Recognized as a Top Employer, NHSP is committed to being a great place to work.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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