Healthcare Assistant

The Queen Elizabeth Hospital King's Lynn NHSFT; King's Lynn and West Norfolk; On-site; GBP 20,000 - 24,000; Full time

Job summary

A regional healthcare provider in King's Lynn is seeking enthusiastic Healthcare Assistants to provide excellent patient care in the Stroke Unit. Candidates will support a multidisciplinary team to enhance patients' experiences and deliver specialized care. They will benefit from in-house training and development support. A caring attitude, strong communication skills, and a willingness to learn are essential. Join our dynamic team and make a difference in patients' lives. Apply before the closing date of 09 February 2026.

Benefits

In-house training opportunities

Annual supervision and appraisal

Positive team environment

Qualifications

• Excellent communication skills and understanding of the healthcare assistant role.
• Experience of working with people or as a support worker is desirable.
• Caring, compassionate, with excellent interpersonal skills.

Responsibilities

• Support effective care in a safe and therapeutic environment.
• Practice and adopt the National 6 Cs: Care, Compassion, Communication, Commitment, Competence, Courage.

Skills

Excellent communication and interpersonal skills

Flexibility

Ability to work autonomously and as part of a team

Willingness to undertake further training

Education

Functional Skills Level 1 Maths and English or equivalent

National Care Certificate (or willingness to complete)

Level 2 vocational qualifications in clinical health care (NFCE or apprenticeship)

Tools

Basic computer/IT skills

First Aid training

Information governance training

Job description

Go back The Queen Elizabeth Hospital King's Lynn NHSFT

Healthcare Assistant - West Raynham

The closing date is 09 February 2026

We are a busy 29 bedded Stroke Unit - offering specialised and excellent care for hyper-acute, acute and rehabilitation stroke patients, as well as other general medical conditions. We run a 24/7 thrombolysis & stroke assessment service and you will be part of this dynamic team.

Are you enthusiastic and motivated to get the fundamentals of patient care right? Do you want to be part of a team who makes a difference? If the answer is yes, we would love to hear from you!

West Raynham Stroke Unit is keen to recruit a healthcare assistant to continue to provide excellent levels of basic care to all stroke patients. We have a highly motivated multidisciplinary team whose primary focus is to enhance the patient\'s experience and to provide excellent specialised care throughout their stay in hospital.

We provide in-house training, specific to stroke care, and we encourage all bands to attend this training. Our Stroke Specialist Matron and the rest of the multidisciplinary team will support your development, and we will invest our time and expertise with you to ensure our service continues to run efficiently. If you feel you would enjoy working as part of our team, then don\'t hesitate to apply and get the ball rolling immediately.

Main duties of the job

We are currently looking for enthusiastic and highly motivated Health Care assistants to join our team and support them in providing effective care in a safe and therapeutic environment. The successful applicants must have:

• Excellent communication and interpersonal skills
• Demonstrate flexibility
• Be able to work as part of a team as well as make decisions autonomously
• Be willing to undertake further training and Mandatory updates as deemed necessary

Previous experience of working within a care environment or the NHS is desirable but not essential as you will be supported whilst learning the role.

You will receive regular supervision and annual appraisal and will be offered training opportunities to meet your Personal Development Plan.

About us

There\'s never been a more exciting time to join TeamQEH. We\'re working on a once in a generation opportunity to build a new state-of-the-art hospital and we are also carrying out on one of the biggest pieces of digital transformation work we\'ve ever undertaken.Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond.At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs.We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as \'Good\', and we are proud to be a place to learn and grow through recognised learning and apprenticeships.We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome. We love working here and think you will too.

Job responsibilities

This role requires you to practice and adopt the National 6 Cs which are Care, Compassion, Communication, Commitment, Competence and Courage. The 6Cs of nursing stand for the professional values and behaviours and commitment to always deliver excellent care. Each value is equal, not one is more important than the other. They focus on putting the person being cared for at the heart of the care they are given. At The Queen Elizabeth Hospital we consistently practice and look after patients with dignity and compassion.

Please see attached Job Description and Person Specification for further information about this role.

Person Specification

Qualifications

• Holds Functional Skills Level 1 Maths and English or education equivalent
• National Care certificate or be willing to undertake and complete within 12 weeks of starting.
• To complete fundamental GROW Programme, completion of Clinical Skills Passport Part A and caring with kindness
• To undertake Level 2 vocational qualifications (NFCE or apprenticeship) in clinical health care

Experience

• Experience of working with people/team
• Previous health/social care support worker experience

Skills

• Ability to verbally communicate clearly and effectively in the English language
• Understanding of confidentiality
• Understanding of the Healthcare assistant role
• Basic computer/IT skills
• First Aid training
• Information governance training
• Caring and compassionate with excellent interpersonal and communication skills
• Able to prioritise own workload and manage time effectively

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

The Queen Elizabeth Hospital King\'s Lynn NHSFT