Health And Safety jobs in Gran Bretaña

Supervise train and support front desk staff including receptionists and concierge personnel.

Schedule shifts and manage daily team operations to ensure adequate staffing levels.

Motivate and mentor the front desk team to deliver exceptional guest service.

Greet and assist guests upon arrival and departure ensuring a warm and professional experience.

Handle guest complaints and resolve issues promptly and effectively.

Monitor guest satisfaction and report recurring concerns to management.

Oversee check-in check-out reservations and billing procedures.

Ensure all front office activities are conducted in line with hotel policies and brand standards.

Verify accuracy of guest accounts and oversee cash and credit transactions.

Coordinate with housekeeping and maintenance departments regarding room status and guest needs.

Assist in preparing front office reports occupancy data and revenue summaries.

Maintain accurate records and update the property management system (PMS).

Support in implementing new procedures to enhance operational efficiency.

Ensure compliance with health safety and security regulations.

Promote and maintain a safe clean and professional front desk environment.

Proven experience in hotel front desk operations preferably in a supervisory role.

Strong knowledge of hotel systems (e.g. Opera Fidelio or similar PMS).

Excellent communication problem-solving and interpersonal skills.

Ability to multitask and remain calm under pressure.

Professional appearance and attitude.

Flexibility to work shifts including weekends and holidays.

We are an inclusive company and our ambition is to attract recruit and promote diverse talent.

Remote Work: No

Employment Type: Full-time

In House Legal,Deputy,Adobe Photoshop,Import & Export,Cosmetics

Experience: years

Vacancy: 1