Head Of Customer Service jobs in United States

Job Description

Job Title: FX Operations Analyst – Immediate Start

Location: London (Hybrid)

Salary: £55,000

Type: Permanent, Full-Time

About the Client

Our client is a global financial services firm known for combining deep sector expertise with innovative technology to deliver market-leading solutions in currency management, international banking, and mass payments. With operations in over 50 countries and a strong presence in key financial hubs, they are committed to building a dynamic, forward-thinking culture where individuals are empowered to take ownership and make a tangible impact.

The Opportunity

We are currently supporting our client in the search for an experienced FX Operations Analyst to join their high-performing middle office team in London. This role plays a vital part in supporting the front office and global settlements functions across the FX trade lifecycle.

This is a fantastic opportunity for someone with strong FX operations or treasury experience looking to step into a fast-paced, collaborative environment with global exposure.

Key Responsibilities:

• Trade reconciliations
• Broker and payment reconciliations
• Booking and rolling FX positions and swaps
• Managing margin calls and FX netting
• Conducting safeguarding checks
• FX trade support across the full lifecycle
• Working closely with settlements teams in Canada and Australia
• Treasury support and interest/charges reconciliation
• Monitoring and reconciling liquidity provider positions

The Ideal Candidate:

• Background in FX operations, treasury, or middle office
• Understanding of FX trade flows, swaps, and netting
• Experienced in broker, trade, and payment reconciliations
• Attention to detail with strong organisational and multitasking skills
• Proactive and calm under pressure
• Confident communicator with a hands-on approach

What’s on Offer:

• Competitive salary and hybrid working structure
• Opportunity to work in a globally connected environment
• Supportive team with clear development opportunities
• Exposure to front office and strategic operations