Employee Relations jobs in United Kingdom

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Client: Biffa

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Job Category: Other

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EU work permit required: Yes

Job Reference: 0ea37848a3e7

Job Views: 10

Posted: 26.04.2025

Expiry Date: 10.06.2025

Changing the way people think about waste.

At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,000+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull. And it’s why we’re the UK’s No. 1 choice for business waste management.

Help us make a difference as an Area Transfer Station Manager covering our South Central, Southwest, South Wales locations.

The Area Transfer Station Manager develops and executes strategies for facilities within their remit, including commodity sales and implementing best practices for excellent customer service. They work closely with the Area Director, Regional General Managers, Depot Managers, and the Commodity Sales team to explore new business opportunities and develop strategies aligned with the division's business plan, overseeing the full P&L of the facilities.

The role requires multitasking, handling live situations promptly, and delivering exceptional customer service.

• Manage key site processes including health and safety, security, employee relations, and legislation.
• Drive growth strategies for transfer stations and MRFs, including commodity sales.
• Manage service delivery against KPIs, fostering continuous improvement.
• Develop and coach staff, sharing best practices.
• Ensure compliance with health & safety, environmental, employment legislation, and company policies.
• Support and monitor the full P&L budget, including profitability forecasting and financial growth.
• Collaborate with cross-divisional teams for integrated waste solutions.

We require:

• Experience as Operations Manager or similar in services or logistics.
• COTC qualification.
• Strong stakeholder management skills.
• Knowledge of transport and logistics.
• People management and H&S experience in a unionized environment.
• Experience in continuous improvement in operations.
• Understanding of working within time-critical services.
• Knowledge of environmental and health & safety legislation.

• Commercially focused and data-driven.
• Flexible to travel within the UK.
• Organized with excellent attention to detail.
• Effective workload management and deadline adherence.
• Resilient under pressure.
• Excellent communication skills across all levels.
• Convincing communicator, good planner, team player.

• Company bonus.
• Ongoing career development, training, and coaching.