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Croydon is a busy, exciting and diverse place to work. The borough has one of the youngest populations in London and continues to grow.

Croydon Health Services cares for local people at Croydon University Hospital, Purley Memorial Hospital and in clinics and people's homes all across the borough.

We are a very close-knit and friendly organisation where everyone of our 3600 members of staff is valued. We strongly believe that our employees are our greatest asset and so through Listening into Action - our way of engaging staff - we empower everyone at any level to initiate and bring about real improvements in our care.
Join us and be a part of the team that is making Croydon proud. #choosecroydon

Job overview

Senior Medicines Management Pharmacy Technician Band 5

Are you ready for a challenge? Are you passionate about delivering outstanding pharmacy services in a fast paced hospital environment? If so then we would want to hear from you.

An exciting opportunity has arisen at Croydon Health Services (CHS) for a Band 5 - Senior Medicines Management Pharmacy Technician who is forward thinking; enthusiastic and motivated, to join our established, welcoming, friendly and experienced dedicated ward-based pharmacy medicines management team.

The successful applicant will share our vision be committed to our values and goals for the delivery of the best care to our patients.

We welcome applications from individuals with excellent communication, interpersonal and organisational skills. Applicants must also be have the ability to work independently as well as collaboratively, be adaptable, work under pressure, problem solve, possess a patient-centred attitude and be motivated to strive for continued improvement

Applicants should hold:

- NVQ Level 3 Pharmacy Services certificate or equivalent.

- Registration with the General Pharmaceutical Council (GPhC) as a Pharmacy Technician

- Accredited Checking Qualification (ACPT) or near completion of the course.

Main duties of the job

You will be part of a pharmacy team that provides a high quality, patient focused medicine management service to the wards. and also work as part of a multidisciplinary team including doctors, nurses and liaising with colleagues in primary care.

You will be required to undertake a variety of tasks such as: Medication histories, tailored patient consultations. Supporting timely medicines reconciliation & medicines adherence assessments, support flow, social and community enablement. Support reduction in medication wastage & carbon footprint, reduction in number of missed, delayed & committed doses.

The post holder will also be given the opportunity to undertake the role and responsibilities of:

Lead Directorate Technician (LDT) within nominated directorate of work, supporting the training and development of a variety of pharmacy staff. Leading and contributing to regular service improvement projects. Actively involved in CIPS (Cost Improvement Programmes). Develop and deliver teaching on all aspects of medicines management to a wide range of healthcare professionals. Involvement in incident reporting and investigations. Be an advocate for and champion Pharmacy services within your nominated area of work

The post holder will also be expected to undertake the role of Line Manager and / or Practice Supervisor. Undertaking recruitment, induction, appraisal, attendance management, performance review & management, regular one to ones.

Working for our organisation

Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.

Our main hospital site, Croydon University Hospital is one of the busiest in London. We're also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people's homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon and our Children's Hospital at Home cares for children with long-term conditions without them having to come to hospital.

Across the NHS everyone is working hard to meet growing demand and we're no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff. As well as offering access to a range of core skills training and professional development.

Detailed job description and main responsibilities

** Please see the Job Description and the Person Specification for more details on the jobs responsibilities **

Person specification

Education & Qualifications

Essential criteria

• Registered Pharmacy Technician with GPHC
• Must hold, National Accredited Checking Qualification.
• Evidence of commitment to CPD and maintains an up to date CPD portfolio
• NVQ in Pharmacy Services or equivalent

Desirable criteria

• Qualified D32 / D33 or NVQ Assessor
• 4 years relevant pharmaceutical experience
• National Medicines Management Course or equivalent or evidence of competence

Experience

Essential criteria

• Significant and proven post qualification experience in hospital pharmacy
• Proven experience of working as a Medicines Management Technician (minimum six months or more)
• Education and Training of Pharmacy Staff
• Supervision of Staff
• Dispensing experience including patient counselling

Desirable criteria

• Knowledge of JAC computer system
• Working in a multidisciplinary team
• Knowledge of CRS Millennium
• Conduct / being involved with quality improvement / audits

Knowledge and Understanding

Essential criteria

• Good knowledge of clinical pharmacy and role of a medicines management technician.
• Developing, structuring and scheduling plans or relevant experience
• Good I.T and knowledge of pharmacy computer systems
• Good understanding of working effectively within a MDT team

Desirable criteria

• Knowledge of NVQ and accreditation systems
• Knowledge of regulations, legislations and GPhC standards of practice for pharmacy professionals
• Undertaken role of Practice Supervisor / Line Manager

Skills and Abilities

Essential criteria

• Excellent interpersonal skills
• Excellent communication (written and oral)
• Good organisation, time-management and problem solving skills
• Staff supervisory experience
• Good computer skills and ability to use Microsoft Excel / Word & Powerpoint

Desirable criteria

• Presentation Skills
• Involvement in project work including audit analysis / drug ordering patterns and stock issue problems

Other

Essential criteria

• Motivated / Confident / Enthusiastic / Self Starter
• Meet deadlines consistently
• Prioritise own work and delegate to others
• Role model and Team Player
• Empathy and sensitive to patient needs

Desirable criteria

• Ability to work under pressure
• Member of APTUK

Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications.

If you decide to apply for this post, but do not hear back from us within four weeks of the closing date, please assume that you have not been shortlisted on this occasion.

Disability Advice Line: SWL Recruitment Hub is committed to promoting equity and equal opportunities for individuals with disabilities. We believe that greater diversity and inclusion will lead to an even more positive impact on the people we serve. For support with job opportunities and reasonable adjustments contact our Confidential Disability Advice Line at:

Telephone: 02082963786

Text: 07501066267

Email: esth.dal@nhs.net.

Our confidential answering service is available after 5pm.

Employer certification / accreditation badges

Applicant requirements

You must have appropriate UK professional registration.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

• Band 5 MMT JD (PDF, 853.8KB)
• CHS DBS Policy Statement (PDF, 53.0KB)
• Map of Croydon University Hospital (PDF, 95.6KB)
• CHS Accomodation (PDF, 1.4MB)
• Croydon Trust Values (PDF, 324.9KB)