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Client: KPMG

Location: Watford, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 46ac5568ff6b

Job Views: 3

Posted: 14.05.2025

Expiry Date: 28.06.2025

About KPMG Delivery Network

The world of global advisory, audit and tax compliance services for large multi-nationals is rapidly changing and heavily dependent on technology. The KPMG Delivery Network (KDN) is a KPMG special purpose member firm offering a way for clients to leverage KPMG top talent and technology platforms through regional teams of specialists, enabling economies of scale and a new way of working that expands beyond local capability. Together with KDN, KPMG member firms can drive the sales and delivery of global solutions at a competitive price and in a repeatable and consistent manner. As a member of KDN, you’ll be a part of the KPMG family working alongside some of our profession’s most skilled practitioners on rewarding programs and initiatives that are changing the way business operates, delivering value to our clients, and driving positive change in the communities we serve. You’ll be enabling KDN to accelerate new ways of working, using cutting-edge technology and working together with our member firms located in nearly 150 countries to help us achieve our ambition to be the most trusted and trustworthy professional services firm. And through your work, you’ll build a global network and unlock opportunities that you may not have thought possible, with access to great support, vast resources, and an inclusive, supportive environment to help you reach your full potential.

Role Summary

The role of the Solution Onboarding Cross-functional TOM Lead is to support the solution onboarding program centrally across all KDN functions, i.e., Audit, Tax, and Advisory. It will support KDN leadership, central teams, and delivery centers to align on priorities to onboard solutions. The responsibility of the role is to drive requirements gathering for solutions and work through the Target Operating Model (TOM) Blueprint aligned with KDN strategy for all new solutions. The focus of the role will be drafting and improving a repeatable methodology with supporting documentation/assets to drive the TOM Blueprint. Additionally, it will involve implementing and tracking KPIs on the performance of the solution onboarding process; identifying, validating, and implementing process improvement initiatives to streamline solution onboarding.

How you will make your mark

• Act as a subject matter expert on the Target Operating Model (TOM) framework for all solutions
• Lead the design of the TOM, ensuring it is scalable and aligned with KDN’s goals
• Liaise with multiple KDN and external stakeholders, e.g., GDC Transformation, HR, Technology team
• Develop detailed plans for implementing new processes, technology, organizational structures, and performance measures
• Provide guidance on TOM implementation, managing timelines, resources, and budgets
• Communicate progress and achievements of TOM implementation to key stakeholders

This is the job for you if you have

• Professional experience leading transformation programs across Fortune 500 companies, aligned with business objectives
• Bachelor's Degree from an accredited university; Master's or advanced degree preferred
• Experience in Global Delivery Model deployments, e.g., Business Services, Captive Shared Services, COE
• Proven experience enacting organizational strategy and building high-performing teams
• Strategic thinking to drive discussions in a matrixed organization
• Ability to structure, articulate, and lead presentations translating data into business plans
• Ability to employ strategic thinking in complex situations
• Strong analytical, communication, interpersonal, and advocacy skills
• Commitment to diversity, equity, and inclusion
• Experience collaborating on cross-functional projects and communicating across organizational levels
• Knowledge of project management frameworks, including risk management, detailed planning, and budgeting

KDN is inclusive!

Everyone brings a unique perspective. We aim to harness diverse thinking by bringing bright minds together and valuing differences that lead to stronger insights and innovation. At KDN, we recognize that inclusion, diversity, and equality are vital to success. We seek to attract, retain, and develop diverse talent at all levels. This involves recruiting broadly, removing barriers to potential, and fostering an inclusive environment that maximizes collaboration and empowers everyone to bring their whole selves to work. We encourage authenticity, honor individual priorities, and respect your choices.