EPR Test Manager

South London and Maudsley NHS Foundation Trust; Greater London; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A leading healthcare provider in Greater London is seeking a Test Manager to lead the testing programme for their Electronic Patient Record initiative. The successful candidate will develop testing strategies, ensure quality assurance, and oversee User Acceptance Testing. The role requires proven experience in large-scale clinical systems and offers flexible working hours to support a healthy work-life balance. Candidates should bring strong communication skills and a solid background in test management.

Benefits

Flexible working hours

Training and development opportunities

Qualifications

• Proven experience as a Test Manager in large-scale EPR or clinical systems programmes.
• Ability to present test findings effectively to technical and non-technical audiences.
• Strong understanding of NHS clinical workflows and data migration testing.

Responsibilities

• Lead and manage the testing programme for the EPR solution.
• Develop comprehensive testing strategies and ensure effective test practices.
• Oversee User Acceptance Testing (UAT) for all modules.

Skills

Test Management

Functional Testing

Performance Testing

Regression Testing

Data Migration Testing

Integration Testing

Communication Skills

Problem-solving

Education

Degree in a relevant subject

Tools

MS Project

Automated testing tools

Job description

Job overview

This is an exciting opportunity to contribute to a major digital initiative designed to transform the delivery of care at South London and Maudsley NHS Foundation Trust (SLaM). The Electronic Patient Record (EPR) Programme stands as one of the most ambitious change projects in the Trust’s history. Its aim is to streamline staff workflows, enhance safety, and ultimately achieve improved outcomes for service users.

Career Progression pathways and development opportunities

We are committed to get the very best out of our staff and support staff in their career aspirations. We have career pathways available, where you will be able to develop your skills and build on your experience to progress into other roles across different specialties. In addition, we offer ongoing training and development in conjunction with the BCS membership.

Flexible working

As one of the few Trusts in London we are proud to offer flexible working as part of our new ways of working, and we are happy to talk flexible working at the interview stage. In this role you will be able to work Monday to Friday in the time frames from 8am to 6pm, giving you the very best of good work life balance.

Working for our organisation

This role is in the Digital PMO which sits under the Digital Services Directorate. The Directorate utilises technology and digital solutions to empower our staff to work effectively and to improve the care our service users receive. The postholder will report to the Chief Clinical Information Officer and work closely with multidisciplinary project workstreams, Digital and external departments / teams across the Trust as directed.

Maudsley Hospital (headquarters)

Our Trust headquarters is located at Denmark Hill less than 5 minutes from the train station (zone 2) and is within walking distance from the beautiful green spaces of Ruskin park and the vibrant high-street that offers great shopping opportunities and with a wide range restaurants.

St Pauls

St Pauls is located within the Bromley area and is less than 10 minutes from the train stations (Bromley South, Bromley North and Shortlands) It is within walking distance from the beautiful green spaces of Bromley Park and the vibrant high-street that offers great shopping opportunities and with a wide range restaurants.

Bethlem Royal Hospital

Bethlem Royal Hospital is based in a beautiful setting in over 200 acres of green space in the London Borough of Bromley, South East London. The hospital has easy access to nearby main roads and have offers free parking. The site is within walking distance from of Eden Park and West Wickham overland stations.

Detailed job description and main responsibilities

Key Responsibilities

The Test Manager will be responsible for leading and managing the testing programme, which is key to the successful delivery of the new EPR solution. They will put in place a testing strategy to achieve this including developing testing tools, appropriate change control, development of testing timelines, monitoring and managing testing defects and issues. They will ensure that there are effective and safe controls during all testing phases to guarantee a successful cutover at 'go-live' and subsequently as part of on-going maintenance testing.

This role will be responsible for designing, delivering, and managing a comprehensive Testing Strategy for the EPR Programme, ensuring alignment with the supplier and trust implementation methodology across the technical infrastructure, application, and data conversion workstreams. They will oversee and direct all application and integrated testing efforts, managing associated testing staff and coordinating activities to ensure consistent quality and assurance throughout all phases of delivery. The postholder will develop a detailed testing programme timeline in collaboration with Programme Leads and Supplier representatives, providing the Programme Board with confidence that every aspect of the EPR has been thoroughly, safely, and successfully tested prior to go-live.

Working closely with the Delivery and Implementation Leads, the Test Manager will establish and manage User Acceptance Testing (UAT) for all modules and subsequent releases, ensuring clinical and operational validation of workflows. They will be responsible for ensuring that all required testing resources are in place including staff, test environments, test scripts, automation tools, and monitoring systems and that these are effectively coordinated across workstreams. The role will also involve close collaboration with the Data Conversion and Integration Design teams to ensure detailed and robust interface functional testing, as well as working with application teams to develop comprehensive test scenarios and scripts in line with programme requirements and quality standards.

1. Test Strategy and Planning

Develop and own the end-to-end Test Strategy for the EPR Programme, covering functional, non-functional, integration, regression, performance, and UAT phases.

Define test objectives, scope, entry / exit criteria, and testing approaches aligned with programme milestones.

Establish test environments, data requirements, and automation strategies (where applicable).

2. Test Management and Coordination

Plan and oversee all test phases, ensuring dependencies are clearly mapped and managed.

Coordinate test activities across multiple workstreams (e.g. data migration, interfaces, clinical configuration, RTU, and reporting).

Ensure consistent test practices across supplier and in-house teams.

Manage defect triage processes, ensuring timely resolution and re-testing.

3. Quality Assurance and Governance

Implement quality control frameworks to ensure traceability from requirements through to test outcomes.

Maintain clear documentation of test evidence, results, and defect logs to support clinical safety and go-live assurance.

Contribute to risk management and provide assurance reports to the EPR Programme Board and Clinical Safety Officer.

4. Stakeholder Engagement

Work closely with clinical leads, suppliers, and technical teams to ensure all testing is representative of operational use and clinical workflows.

Support and guide User Acceptance Testing (UAT) activities, ensuring clinical users are appropriately trained and supported.

Present regular updates on testing progress, issues, and readiness to senior programme stakeholders.

5. Supplier and Integration Oversight

Liaise with EPR vendors and integration partners to ensure testing aligns with contractual deliverables and interface specifications.

Support end-to-end testing across systems such as ePJS, LCR and other SLaM integrations.

Verify supplier test evidence and validate performance against service-level expectations.

6. Readiness and Go-Live Support

Lead test completion and sign-off processes, ensuring readiness criteria are met for each release.

Support dress rehearsals, cut-over validation, and post go-live issue management.

Provide assurance that all critical workflows have been validated before deployment.

Person specification

Qualifications

Essential criteria

• Degree in a relevant subject or extensive equivalent demonstrable experience

Knowledge, Skills and Experience

Essential criteria

• Proven experience as a Test Manager / Test Lead in large-scale EPR or clinical systems programmes.
• Proven experience in documenting comprehensive test reports that clearly capture testing activities, outcomes, and defects.
• Proven ability to present test findings effectively to a range of stakeholders, adapting communication style to suit technical and non-technical audiences.
• Proven experience in escalating critical issues appropriately and ensuring timely follow-up to resolution, maintaining clear audit trails and communication logs.
• Strong understanding of functional testing, non-functional testing, performance and regression testing as well as NHS clinical workflows, data migration testing, and integration testing.
• Experience managing supplier testing and multi-party environments.
• Knowledge of clinical safety assurance (DCB0129 / DCB0160) and NHS digital governance.
• Ability to identify and sequence activities logically
• Innovative, able to solve problems and make decisions
• Ability to influence and negotiate across a range of professionals / organisations
• Well-developed motivational skills to encourage collaborative working to a prescribed programme where there may be resistance to change.
• Advanced IT skills across all MS Office Applications including MS Project
• Expert presenter using technology and effective communication techniques to present to staff across the organisation
• Familiarity with automated testing tools and test data management.

Desirable criteria

• Previous experience in mental health EPR implementations.
• Understanding of SLaM’s local digital environment (e.g., ePJS, Carenotes, Azure, integration architecture).
• Familiarity and understanding of ISO / IEC / IEEE 29119.
• Test management certification.