Customer Support jobs in United Kingdom

£40,000 £45,000 + company vehicle + benefits
Field-based across the UK

Join a business at the forefront of precision engineering technology supporting manufacturers across the UK with advanced tool presetting, inspection and measurement systems that improve quality and reduce downtime.

This is a hands-on field service role where no two days are the same. You'll be installing, calibrating, and servicing high-end metrology equipment while providing first-class customer support and technical expertise.

What you'll do:

• Install, calibrate and service advanced tool presetting and inspection machines.

• Respond to breakdowns and provide remote or on-site support.

• Manage your own schedule, plan site visits, and document all work accurately.

• Build and maintain relationships with customers and internal teams.

• Ensure compliance with safety and quality standards.

• Identify process improvements and contribute to service efficiency.

What you'll need:

• Background in mechanical, electrical or electronic engineering.

• Previous experience in field service, maintenance, or technical support.

• Confidence in diagnosing and resolving faults independently.

• Strong communication and customer service skills.

• Full UK driving licence and flexibility to travel nationwide.

• Self-motivated and well-organised approach to work.

What's on offer:

• £40,000 to £45,000 salary.

• Company vehicle, laptop, tools and full training provided.

• Excellent progression opportunities in a growing technical team.

• Pension and company benefits package.

About Us:
At Thomas Lee Recruitment, we specialise in connecting engineers and technical salespeople with leading companies in the engineering sector. We pride ourselves on offering a personalised, professional, and transparent recruitment service. Our focus is on understanding both client and candidate needs to ensure the best possible match.

How to Apply:
All applications will be responded to. Please ensure you have the right to work in the UK before applying. By applying for this role, you accept our Terms & Conditions, Privacy Policy, and Disclaimers, which can be found on our website.