Remote German-Speaking Support Agent – TransitTech

Via; England; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A technology company is seeking a Customer Support Agent in the United Kingdom. This role involves providing support for operations and ensuring customer satisfaction through effective communication. Candidates should be fluent in German and have a passion for technology. With 100% remote work flexibility and competitive pay, this is a great opportunity for those looking to make an impact in mobility services.

Benefits

100% remote work

State of the art hardware

28 vacation days

Qualifications

• Fluent in German (C1 level) and knowledge of English.
• Ability to communicate effectively in various contexts.
• Enjoy providing advice and support over the phone.

Responsibilities

• Provide telephone and email support to ensure smooth operations.
• Work shifts that accommodate life, with bonuses for specific times.
• Support drivers and passengers with queries and concerns.
• Ensure customer satisfaction by resolving issues.
• Grow with responsibilities and compensation opportunities.

Skills

Fluent German

Good communication

Calm under pressure

Customer service orientation

Job description

A technology company is seeking a Customer Support Agent in the United Kingdom. This role involves providing support for operations and ensuring customer satisfaction through effective communication. Candidates should be fluent in German and have a passion for technology. With 100% remote work flexibility and competitive pay, this is a great opportunity for those looking to make an impact in mobility services.