Remote Bioinformatics Scientist — Field Applications (NGS)

Danaher; York and North Yorkshire; Remote; GBP 40,000 - 60,000; Full time

Job summary

A leading biotechnology firm is seeking a Bioinformatic Scientist for a remote position. This role involves providing technical support and training to customers on NGS products, maintaining customer relationships, and collaborating with internal teams. Candidates should have a bachelor's degree in a relevant field and at least three years of experience in the life sciences. Knowledge of Python and customer support experience are preferred.

Benefits

Flexible remote work arrangements

Opportunity for career development

Qualifications

• 3+ years of experience in NGS or life science industry.
• Experience in a customer support or customer-facing role.
• Familiarity with Linux command line.

Responsibilities

• Provide technical support for NGS customers remotely.
• Engage customers and maintain relationships.
• Collaborate with teams for product development insights.

Skills

Technical field support

Communication

Troubleshooting

Customer relationship management

Basic scripting

Education

Bachelor’s degree in Molecular Biology, Biology, Bioinformatics or related field

Master’s or PhD degree

Tools

Python

Galaxy

CRM systems (Salesforce preferred)

Job description

A leading biotechnology firm is seeking a Bioinformatic Scientist for a remote position. This role involves providing technical support and training to customers on NGS products, maintaining customer relationships, and collaborating with internal teams. Candidates should have a bachelor's degree in a relevant field and at least three years of experience in the life sciences. Knowledge of Python and customer support experience are preferred.