lavori da Customer Support in località Regno Unito

Primary Location: York, PA, US

Join an industry leader and make a positive change in the sustainable use of the world’s natural resources. Together, we will transform the business and drive the industry toward a greener future. At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.

Introduction

We are seeking a Technical Sales Support to join our team. In this role, you’ll be responsible for the execution of the business line product strategy for sales growth and profitability. You’ll work with Account Managers and Product Specialists to develop solutions for customers and grow business.

As a Technical Sales Support at Metso, you’ll be at the heart of our dynamic operations, playing a pivotal role in supporting value-based pricing strategies and ensuring exceptional customer satisfaction through technical excellence. Join our global team and collaborate with experts worldwide to deliver outstanding customer support and drive our mission forward.

This position is based in our York, PA office and involves up to 50% travel.

• Execute product strategy for sales growth and profitability for Market Area.
• Offer product support and technical assistance/analysis to existing and potential customers.
• Develop and present value solutions for customers as well as value propositions and win plans for sales cases.
• Promote new product designs/innovations to end users as well as internal teams.
• Provide sales teams with new potential customer identification.
• Build positive customer relations to generate repeated business and future leads.
• Responsible for sales target numbers in respective region.
• Offer insight on competition and advise team on pricing levels, etc.
• Perform product inspections and provide reports and analysis.
• Negotiate pricing levels and/or deliveries for product line.
• Responsible for product installation expertise.
• Other duties as assigned.

• Bachelor’s degree in Business or Engineering.
• Minimum 5 years’ experience in mineral processing equipment, preferably the related products.
• Experience in CRM (Sales Force) an asset.
• Experience in AutoCAD or related software an asset.
• SAP Software experience an asset.
• Strong communication skills, drive, and performance orientation.
• Ability to work in a team atmosphere.
• Ability to work in a multi-cultural and multi-language atmosphere.
• Client skills including building and managing relationships, negotiation skills, and understanding of customer needs and market requirements.
• Strong computer skills are essential – MS Office is required. Knowledge in SAP is an advantage.
• Ability to prepare and make presentations.
• Organized, autonomous, and able to work with minimum supervision.

• An inspiring purpose – Enabling sustainable modern life. Minerals and metals are the backbone of essential functions in the modern world. However, there’s a pressing need for more sustainable solutions to collect and process them. At Metso, you get to be part of transforming the industry and making a positive change.
• Wellbeing and safety – Benefit from occupational healthcare, generous benefits plan, healthy living rewards.
• Compensation and rewards – Global incentive program tied to business and performance targets.
• Hybrid working possibilities – While we are big advocates of meeting and collaborating in person, we believe in fostering a flexible work environment.
• A thriving culture – We are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.
• Extensive learning opportunities – Ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.
• Worldwide support – Leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication.

Want to rise above the possible with us? Click Apply now to leave your application.

We understand that some highly capable candidates might hesitate to apply for a role unless they meet every listed qualification. If you’re excited about this role, we encourage you to apply even if you don’t meet all the requirements. You may be the right candidate for the role.

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.

Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers’ energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change.

Metso is headquartered in Espoo, Finland. At the end of 2024 Metso had close to 17,000 employees in around 50 countries, and sales in 2024 were about EUR 4.9 billion. Metso is listed on the Nasdaq Helsinki.