Customer Success jobs in South Africa

We are looking for a Business Development Manager to drive new customer acquisition for Dods Group, the UK's leading political intelligence and policy insight provider.

In this role, you will focus on pipeline growth, executing a consultative sales process and ultimately ensuring the business achieves its quarterly targets. You will work closely with Marketing, Customer Success, and Product teams to deliver a scalable and predictable go‑to‑market strategy, including managing tender submissions.

You won't just be selling a login - you'll be helping our customers navigate a complex political landscape with confidence. You will need to clearly communicate the value of the full Dods offering, including:

• Real‑Time Intelligence: Political monitoring and election data solutions.
• Stakeholder Tools: Impactful tools such as Dods People, a full library of Political intelligence of policy makers across parliament and the Civil Service.
• Strategic Research: White papers, policy briefings, and bespoke political research.

You are a commercially driven hunter, experienced in securing new B2B business and consistently meeting targets.

• Experience: You have mid‑to‑senior level B2B sales experience, ideally within Information Services, Data, or Subscription/SaaS models.
• Methodology: You understand solution‑based selling (e.g., MEDDIC, SPIN, Challenger) and know how to map a complex stakeholder web.
• Persistence & Resilience: You demonstrate the drive to cultivate opportunities over longer cycles and the persistence to get deals over the line.
• Communication: You can write a compelling proposal, pitch to a C‑Suite executive, and network effectively in a room full of policymakers.
• Interest: An interest in public affairs, public policy, and regulatory developments, aligning with our business focus.

At Dods we focus on our 3C's: Collaboration, Continuous improvement, and Customers. We live these values by offering employees opportunities to further their skills through learning and development and training, plenty of opportunities to connect across teams to network, socialise and volunteer, and by always keeping the customer at the forefront. Our inclusive culture means there are always room for new ideas, opportunities to be creative and continuous improvement.

Dods is a leading political intelligence business covering the Westminster and Devolved parliaments. Organisations have been turning to us for pertinent information on what's going on in Government since we first published Dods Parliamentary Companion way back in 1832. We provide clients across the corporate, government and charity sectors with insight, intelligence and impact through our comprehensive suite of policy tools.

Our services comprise of three main elements:

• Dods Insight - our industry experts offer real‑time analysis and impartial guidance on the latest policy developments and trends.
• Dods Monitoring - our platform offers instant alerts and contextual insight from over 13,000 sources across the UK.
• Dods People - the original "who is who" in politics, Dods Parliamentary Companion, was established in 1832. Today, our stakeholder management tools cover the UK, helping you identify and communicate effectively with key contacts.

For further information, please visit: https://www.dodspoliticalintelligence.com/

The successful candidate will:

• Hunt & Close: Own and exceed your quarterly New Business targets by aggressively developing and managing your own pipeline.
• Vertical Ownership: Become an expert across sectors, understanding the regulatory and policy headwinds your clients face.
• Full Cycle Management: Oversee the complete sales cycle from lead identification to deal closure (SQL → Closed Won).
• Market Presence: represent Dods at networking events and industry forums to generate leads and brand awareness.
• Commercial Strategy: Collaborate with the team on competitive analysis, market assessments, and lead generation campaigns to keep your pipeline healthy.

Dods has provided political intelligence for 190 years. We are the gold standard. While we are a heritage brand, our approach is modern, agile, and fast‑paced.

• The Culture: We are collaborative and client‑focused. We don't operate in silos; if you need an answer for a client, you get it fast. We cover for each other, we share wins, and we focus on continuous improvement.
• The Growth: We invest in our people. You will receive support to further your sales skills and sector knowledge, including dedicated funding for Learning & Development.

• 25 days annual leave plus your birthday off, with the option to buy an additional 5 days holiday per year.
• Our approach to work is agile and the team currently spend some of their working week at home and in our office based in Borough. We also offer the option to work from anywhere for up to 4 weeks a year.
• Flexible working, including 4 pm finish on Fridays and early finish throughout the summer holiday period so you can spend more time with your family and friends.
• Opportunities to connect across teams and locations to network, socialise and volunteer.
• Continuous learning and development opportunities throughout your journey with us.
• Life assurance: we hope you will never need this, but our cover is for 4 times your salary to your beneficiaries.
• Enhanced maternity and paternity leave options.
• Company Pension Scheme.
• Discounted Gym Membership.
• Cycle to work and season ticket travel loan scheme.
• Employee assistance programme.

If you are interested in the role, please submit a copy of your CV and Cover Letter setting out why you are a good fit for the role through our Company Careers Page Careers | Dods Group Ltd. The closing date for applications is 9 January 2026 to give applicants time to apply over the Christmas period, with interviews to be held mid‑January. As part of your application, you will need to demonstrate that you have the Right to Work in the UK. Please note that if we receive a high number of applications, we may interview on a rolling basis or close the vacancy early, so please do apply as soon as possible.