Strategic Client Value Partner - FSI & Banking

Celonis; Greater London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading SaaS company in the UK is seeking a Client Value Partner to spearhead data-driven business transformations for strategic clients within the financial services industry. This role involves building executive relationships, ensuring customer satisfaction, and leading initiatives to maximize platform adoption. Candidates should have at least 15 years of experience in customer success and strong consulting skills. The position offers a competitive compensation package and opportunities for growth and development.

Benefits

Generous PTO

Hybrid working options

Comprehensive benefits

Company equity (RSUs)

Qualifications

• Minimum 15 years in customer success or strategy consulting required.
• Experience in managing executive relationships and driving growth.
• Strong communication skills and ability to engage C-level executives.

Responsibilities

• Lead customer success and engagement for strategic clients.
• Drive measurable business impact and adoption of the platform.
• Organize customer advisory boards and advocate for customer needs.

Skills

Customer success management

Data analysis

Consulting skills

Change management

Project management

Education

Relevant degree in business or related field

Job description

A leading SaaS company in the UK is seeking a Client Value Partner to spearhead data-driven business transformations for strategic clients within the financial services industry. This role involves building executive relationships, ensuring customer satisfaction, and leading initiatives to maximize platform adoption. Candidates should have at least 15 years of experience in customer success and strong consulting skills. The position offers a competitive compensation package and opportunities for growth and development.