Multilingual Fintech Customer Success Pro

Foundever; Kingston; Hybrid; GBP 30,000; Full time

Job summary

A leading customer experience provider in Kingston is seeking a Multilingual Customer Success Expert. This permanent, full-time position involves providing software support to accountants and small business owners in both English and another language. Candidates should be fluent in English and either Italian, Spanish, French, or German, embody customer obsession, and possess strong communication skills. The role offers a salary of up to £30,000 per annum, along with a hybrid working model and various benefits.

Benefits

Salary advance scheme

Employee rewards platform

Hybrid working opportunities

Qualifications

• Fluent in English and another language (Italian, Spanish, French, or German).

Responsibilities

• Provide software and sales support to accountants and small business owners.
• Deliver outstanding customer experience for users.
• Empower users to use the accounting software optimally.

Skills

Customer-Obsessed

Growth-Oriented

Excellent Communicator

Active Listener

Problem Solver

Adaptability

Team Player

Job description

A leading customer experience provider in Kingston is seeking a Multilingual Customer Success Expert. This permanent, full-time position involves providing software support to accountants and small business owners in both English and another language. Candidates should be fluent in English and either Italian, Spanish, French, or German, embody customer obsession, and possess strong communication skills. The role offers a salary of up to £30,000 per annum, along with a hybrid working model and various benefits.