Customer Service jobs in United States

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Job Title: Process Technician - Mechanic

Locations: Horsham/East Grinstead/Lewes/Brighton - you need to be willing to travel across multiple sites and have a current full driving licence.

Contract Type: Permanent

Hours: 38 hours

Salary: Base pay ranges from £35,704.36 to £42, 844.53 per annum (offer amount is depending on skills and experience)

To be eligible for this role, you must hold a Level 3 NVQ qualification and have certificates. Any applications without this requirement will not be considered.

*The role requires you to commit to standby which attracts additional payments and overtime (subject to availability) which may increase your potential earnings to up to £10,000 per year in addition to your base pay!

More benefits!

• A company van (for business use only) which you can take home, and a fuel card
• All necessary PPE, tools, uniform and training to excel in your career at Southern Water
• 25 days annual leave+ Bank Holidays
• BUPA cash plan cover (with options to upgrade for family coverage)
• Free annual flu jab and eye test vouchers
• Pension contributions up to 11% (depending on your contribution)
• An employee assistance program
• A network of sports and social clubs
• Company and performance-related bonus
• Life assurance equal to 4x salary
• Salary sacrifice electric car scheme (after 6 months service)
• Health Cash Plan
• Two paid volunteering days a year
• Occupational health service
• Discounts with over 800 popular retailers
• Digital GP service
• Study support may be available for job-related qualifications
• Competitive maternity & paternity leave and flexible return to work options
• Cycle to work scheme

What are we looking for?

We are currently recruiting for a Process Technician, joining our Waste Water Treatment Team, to play a vital part in the frontline of our day-to-day maintenance of, and repairs to, waste water treatment works, sludge treatment centres and pumping stations to ensure all environmental, quality and customer service standards are met, whilst meeting H&S legislation and achieving budgetary targets.

In this role you will be utilising your mechanical knowledge and experience to ensure we remain compliant, reduce pollution and ensure that all of our sites remain operational for the benefits of our customers. You will have the scope of opportunity to innovate and introduce solutions, to create continuous improvements into existing processes.

You do not need to have a background in the water industry, we welcome applications from candidates outside of the sector, bringing fresh perspectives and ideas.

However, you need to satisfy the below qualification requirement (Any applications that do not have the required qualifications will not be considered*):

To be successful in this role, you will also be:

• Able to demonstrate an in depth understanding of pumping station operation and the wastewater treatment process.

• A problem solver, able to identify potential issues and implement solutions, or escalating if required.

• An excellent communicator, providing technical expertise to Internal and External contractors.

• Resilient, adapting to the pressures of work and working in a constantly changing environment.

This is a job where you can make a difference to our customers and environment, this is a very rewarding role, and we need your technical abilities!

Not one day is the same, but as a great team player you will be ready to take on the challenge with a proactive mindset and make the required improvements to keep the sites running without any interruptions!

Join our Wastewater Treatment Team and see how far your career could progress with a company committed to career progression, training and development opportunities, our customers, and the environment.