Customer Service Assistant jobs in Großbritannien

Croudace Homes is a family-owned housebuilder with a proud heritage dating back to 1946. Operating across the Southeast of England from our regional offices in Caterham, Letchworth, and Theale, we are committed to building high-quality homes and careers. Our reputation is built on trust, attention to detail, and a passion for creating communities that stand the test of time. At Croudace, we believe that a solid foundation starts with the right people, and we foster a culture of open communication, respect and continuous growth. We listen to our people, celebrate contributions at every level, and provide meaningful development opportunities. We focus on well-being and work-life balance to create an environment where employees feel valued, motivated, and empowered to succeed. We are proud of our low staff turnover and long employee tenures.

A fantastic opportunity has arisen for a motivated Sales Consultant to join our professional Sales team for our site in Oxford.

• Promote our range of new build homes and support buyers through every step of the journey, from enquiry to exchange.
• Develop strong product knowledge, respond promptly to enquiries, and deliver an excellent customer experience throughout the sales process.
• Progress reservations to exchange, maintain regular contact with purchasers, and conduct pre-completion inspections with the site team.
• Ensure the Marketing Suite and Show Homes are impeccably presented.
• Work with the Sales Manager to recommend pricing strategies that support timely sales.
• Play a key role in turning dream homes into reality through outstanding customer service.

• Previous sales experience gained within the new homes industry.
• Excellent communication and relationship-building skills, and the ability to act as an ambassador for the Company.
• Highly organized with flexibility, reliability, resilience, and the ability to manage your own workload.
• Ability to work 9:45am – 5:00pm including weekends.

• 26 days holiday, increasing with service, plus an additional day off to celebrate your birthday.
• Generous Pension Scheme with up to 10% employer contribution.
• Discretionary bonus to recognise your performance and contribution.
• Wellbeing benefits: discounted gym membership, a health cash plan (with cover for children), private Bupa healthcare (based on role and service length), mental health support via our EAP program including access to counselling, bi-annual health checks.
• Life assurance cover of up to 8x your annual salary.
• Up to three paid volunteer days each year to get involved in meaningful community projects.
• Training and development opportunities, including support for professional memberships and continued career progression.
• Enhanced Family Friendly leave options.