Customer Service Adviser jobs in Grã-Bretanha

We are looking for a Multi Skilled Maintenance Specialist, (Day Position) with a hands-on approach to a full range of maintenance tasks across Kings Hospital Estates. To work in a shift team in maintaining the equipment, fabric and utility services of the Trusts Properties. Providing a patient focused delivery of all tasks ensuring that Kings provides high quality service delivery.

Liaises With: Team Leader, Maintenance Staff, Heads of Departments, Ward Managers, Patients and Clinical Technicians, Doctors, Nurses.

• To deliver a patient focused maintenance service across the Kings Estate on day shift 8.00am to 4.30pm 5 days a week.
• Delivering proactive, predictive, planned and reactive maintenance. Planning, issuing and closing works using the FM system for the shift team.
• Take an active role in the delivery and implementation of further FM tools, such as PDA/iPad technology.
• Taking accountability for meeting key performance indicators for agreed service delivery times. (Priority 1-4).
• Manage estate emergency situations escalating to senior teams as risk management and contingency procedures both require and demand.
• To assist all other trades as applicable and as a part of a maintenance team communicate technical issues to other maintenance staff.
• To assemble, install and commission new works and equipment as required.
• Maintain and repair the trusts properties and equipment in accordance with Health Technical Memoranda and Health Building Notes.
• Provide handover between day shift and night shift to ensure that ongoing work is completed.

King’s College Hospital NHS Foundation Trust is one of the UK’s largest and busiest teaching Trusts with a turnover of c£1.8 billion, 1.5 million patient contacts a year and more than 15,000 staff based across South East London. The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King’s to another level.

We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.

King’s is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone’s contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust’s carbon emissions, waste and pollution wherever possible.

For further details / informal visits contact: Name: Joji Abraham Job title: Senior Estates Officer Email address: joji.abraham@nhs.net Telephone number: 020 3299 2804