Service Advisor

KPI People; Borehamwood; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading automotive service provider in Borehamwood is seeking a skilled Service Advisor to join their Aftersales team. You will meet customers, explain service details, and ensure the highest customer service quality. The ideal candidate has at least 12 months of Motor Trade Service Advisor experience and a full UK Driving Licence. The position offers a base salary of £30,000 with an OTE of £40,000 and a great benefits package.

Benefits

Great Benefits Package

Qualifications

• 12 months of experience as a Motor Trade Service Advisor is essential.
• A full UK Driving Licence is required.

Responsibilities

• Meet and greet customers and explain service work.
• Accurate completion of courtesy car insurance paperwork.
• Provide progress updates to customers.
• Invoicing and explaining invoice to customers.
• Highest level of customer service at all times.

Skills

Motor Trade Service Advisor experience

Full UK Driving Licence

Tools

Kerridge

Pinnacle

Job description

Service Advisor – Borehamwood – Basic Salary - £30,000 – OTE - £40,000 – Great Benefits Package.

Our client, a busy franchised main dealership in Borehamwood has the requirement for a Service Advisor to join their successful Aftersales team.

Responsibilities

• Meet and Greet Customers.
• Explain to customers the work due to be carried out on their vehicle.
• Accurate completion of courtesy car insurance paperwork.
• Calling customers with progress updates and advise of any work needed.
• Liaising with the Workshop, Parts Department, Valeting Team and Drivers.
• Invoicing work carried out.
• Invoice explanation and taking payment.
• Quoting, introducing and selling of Service Plans.
• Ensuring all Warranty paperwork is correctly completed.
• Delivering the highest level of customer service at all times.

Experience, Skills & Qualifications

Essential Requirements

• 12 months Motor Trade Service Advisor experience
• Full UK Driving Licence

Desirable Requirements

• Franchised Dealership Experience
• Kerridge or Pinnacle Experience

Remuneration & Benefits

• Basic Salary of £30,000
• On Target Earnings of £40,000
• Great Benefits Package

Working Hours

• Monday to Friday 8am – 6pm
• Saturday Mornings on a Rota