Customer Care Manager jobs in Gran Bretaña

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Substantial Group

Penrith, United Kingdom

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ecb333f20cf3

10

26.04.2025

10.06.2025

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Field Sales Executive

Reporting to: Field Sales Manager

Location: Penrith, North West

Hours: Full-time, 37.5 hours per week

Base Salary: From £25,000 per annum

Uncapped monthly commission (Realistic OTE £50,000)

Business travel paid

About YouFibre:

We are a national, full-fibre broadband provider, delivering ultrafast and ultra-affordable internet to homes and businesses across the UK, offering speeds of up to 10,000Mbps!

Customer satisfaction is our top priority. With our dedicated team of UK-based sales agents, support centre staff, and technical experts, we ensure our customers experience the best of our services. Don't just take our word for it, check out our stellar 4.8* Trustpilot score! We were also voted by our customers Best Provider, Best AltNet and Best Customer Care in the Broadband Genie Awards 2024

Please note that applications will be reviewed on a rolling basis, and if we find the right fit, we won't hesitate to fill the position early. So, don't wait, apply now!

• Embrace door-to-door sales as your primary focus, championing our competitive packages day in, day out, engaging directly with residents at their homes.
• Skilfully create and nurture your own lead pipeline, guiding prospects through to conversion with confidence.
• Work closely with your line manager in specified areas to showcase the unparalleled benefits of YouFibre and its services to residents within our network.
• Foster meaningful relationships within the local community and with key stakeholders.

• You’ll be located within a 30-minute drive of the location.
• You hold a full clean UK driving license and have access to a vehicle.
• You have a valid right to work in the UK.
• Passionate about providing top tier customer service?
• Driven to success, both individual and in a team environment?
• Enthusiastic, with a positive attitude?

No industry experience? No problem!
Full training will be provided. This role is ideal for sales representatives, sales executives, retail managers, energy/utility sales professionals, charity fundraisers and others with relevant experience. If you're outgoing and love talking to people, this is the job for you.


Ensuring your safety during work:
We recognise that knocking on doors can be intimidating, which is why we’ve implemented a ‘lone worker’ app to provide you with a sense of security.

Your safety is our top priority!


How it works:

• The app will be installed on company iPads which will be provided to you prior to going out on the field.
• The app keeps us updated on your location while you’re on the clock.
• You’ll have the ability to set a time limit when visitng customers' homes. (If you exceed this time limit, it will notify your line manager and assistance will be sent ASAP!)

• Uncapped and generous commission (OTE £50k).
• Matched up to 8% pension contribution.
• Fully funded induction programme.
• £250 per month to put towards the cost of a vehicle.
• £50 per month phone allowance.
• 25 days annual leave + bank holidays.
• Plus an extra day off for your birthday!
• Latest iPad supplied.
• Branded clothing provided.

Why our people love working with us:

• Free YouFibre broadband if you are within our area, plus friends & family discount.
• Life assurance giving you cover of 4 times your basic salary.
• £500 refer a friend scheme.
• Continuous development and long-term career prospects.
• Cycle to work scheme.

Like what you see? Here’s what happens next:

• Send us your application via our Careers Site or Job Boards.
• Recruitment screens your application against our essential criteria.
• Hear back from us within 2-3 days of application submission with an outcome/next step.
• If you haven’t heard back from us within the above timeframe, please feel free to reach out to us at [emailprotected]

Building your fibre future!

Netomnia is investing in and building a new full-fibre network right across the UK. Future proofing homes and businesses with a reliable, high-quality, and high-speed internet connection.

With live networks already across several towns and cities in the UK, and many more planned, we are dedicated to bringing forgotten parts of the UK into the digital revolution.

Utilising revolutionary in-house planning tools and build techniques to rapidly deploy our network, ensuring that we reach our goal of 1 million UK premises by 2023!