Customer Success Manager - Hardware/Software Company (IoT sector)

Media IQ Recruitment Ltd; Stevenage; On-site; GBP 36,000 - 44,000; Full time

Job summary

A mid-size research and development company is seeking a Customer Success Manager in Stevenage. The ideal candidate will have experience in customer success from a hardware/software company and knowledge of the IoT market. This role involves onboarding new channel partners and enhancing relationships to grow revenues. A driving licence is required. Competitive salary structure includes a basic salary of up to £40k plus commission.

Responsibilities

• Onboard new channel partners.
• Improve relationships with partners.
• Drive to meet channel partners.

Skills

Customer success experience

Knowledge of the IoT market

Ability to work from Stevenage offices

Driving licence

Job description

Customer Success Manager - Hardware/Software Company (IoT sector)

Job Sector

BI / SaaS / Research / IT

Contract Type

Permanent

Location

Up to £40k basic + 50% commission

Job Reference

Do you have Customer Success experience from a hardware or software company?

Do you understand the IoT market?

Can you work full time from Stevenage?

If yes, please read on....

The Company

A mid-size research and development company with market-leading IoT enabled hardware and software products for the water hygiene sector.

The Role of Customer Success Manager

As Customer Success Manager you will be responsible for onboarding new channel partners, improving the company's relationship with these partners and ultimately growing revenues.

You will be based out of the Stevenage offices but naturally will be driving to meet the different channel partners.

Requirements for this Customer Success Manager role

• Customer success experience from a hardware/software company
• Knowledge of the IoT market
• Able to work from their Stevenage offices
• Driving licence

If you feel that you tick the above boxes, please apply.