Customer Care Assistant jobs in United Kingdom

Job summary

This is a great opportunity to join Avery Healthcare, a leading provider of luxury elderly care homes in the UK. As a Care Assistant, you will play a crucial role in delivering high-quality personal care to residents, ensuring their comfort, dignity, and well-being. Avery is committed to creating a supportive and inspiring environment where employees feel valued and empowered.

Your focus as Care Assistant will be to deliver high standards of personal care, contributing fully to the care team to ensure continuity of services to residents.

• Assisting residents in all their personal hygiene care ensuring optimum independence, dignity and respect of individuals at all times.
• Recognising and understanding clinical risk areas in residents such as weight loss, pressure sores, risk of falls, sign of infections and escalate any identified risks in a timely manner.
• Acting courteously towards residents and their visitors, respecting the dignity and individuality of each resident.
• Practising safe systems of work across the range of tasks.

To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Experience is not required as we are proud to offer a thorough induction and training programme to ensure confidence within your role.

Our ideal candidate must:

• Have the ability to communicate effectively both verbally and in writing.
• Demonstrate initiative and be respectful towards the residents and other people in the home.
• Be an efficient worker who can carry reasonable instructions from other team members.
• Be able to be adaptive and flexible to cover a range of responsibilities at short notice.

At Avery, we are not just one of the UK's largest providers of luxury elderly care homes—we are a place where people love to work. We believe that the later years of life should be as enriching as any other, and we are passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.

Please note this role will require:

• A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
• Proof of eligibility to work in the UK.

This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

Date posted: 22 September 2025

Pay scheme: Other

Salary: £12.21 to £12.80 an hour

Contract: Permanent

Working pattern: Full-time

Reference number: 1386395626

Job locations: Avery Healthcare, Beaconsfield, HP9 1AB

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.