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Job Description - Senior Associate GDCM Deployment Communications (EUR015LB)

Job Description

Senior Associate GDCM Deployment Communications (

EUR015LB )

: Hilton - Regional Headquarters - Europe Maple Court, Central Park, Reeds Crescent Watford WD24 4QQ

Hilton is one of the largest and fastest growing hospitality companies in the world, with more than 7,200 properties with more than 1,000,000 rooms in 122 countries and territories. In the 100+ years since our founding, we have defined the hospitality industry and established a portfolio of 22 world-class brands, with the emergence of the Tempo brand and including our flagship Hilton Hotels & Resorts brand, which is the most recognized hotel brand in the world. We have more than 100 million members in our award–winning customer loyalty program, Hilton Honors.

What will it be like to work for Hilton?

With thousands of hotels in over 120 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. If you appreciate the impact global travel can have on the world you may be just the person, we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

What will I be doing?

As a Senior Associate GDCM Deployment Communications, you will be working with two critical departments covering various topics as required to facilitate PEP PMS deployment to the wider estate. You will be responsible for supporting the roll out of hotel refresh efforts, contracting, licensing and support escalation.

This position will also be responsible for:
• Communicate with hotels / ownership on the project requirements and benefits to the operation/guests.
• Coordinate equipment procurement. This includes building and handling shipments with contracted vendors and Hotels.
• Track project tasks to ensure projects are delivered on time.
• Liaise with other departments internally to ensure project tasks remain on track
• Support Senior Lead with project progress information.
• Guide ownership through the choices they have with our partners ensuring they select Hilton preferred solutions.
• Produce reporting to assist other Hilton departments and business partners that perform tasks that support technology deployment.

What are we looking for?

• Previous experience with project management, vendor management and third-party agreements
• Social communicators, who will positively influence Hilton’s partners and who will communicate effectively at all levels
• Dedicated, ambitious individual with good time management and attention to detail
• Ability to take initiative to identify, prioritize and implement actions required to achieve functional goals
• Adapts willingly to change
• Ability to complete tasks with minimal supervision
• Self-starters, who take initiative in implementing goals, utilizing analytical skills, and possessing adaptability to change
• Excellent general knowledge of IT Standards and methods and specific knowledge of Hilton’s IT standards preferred
• Knowledge of the Hotel franchising business is desirable

Required:
• Previous professional work experience in Hospitality Technology or related field
• Strong knowledge and experience of Microsoft Office, including Excel, Outlook and emerging technologies.
• Previous professional experience in Technology systems and projects deployment
• Knowledge of SharePoint systems and Agile
• Occasional travel - 5% of the time

What benefits will I receive?

Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of the Go Hilton Team Member Travel Program, which provides reduced hotel room rates for you, your family & friends! We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton.