Contract jobs in United States

Counter Assistant – WHSmith – Cheltenham

Contract Type: [Permanent]

Working hours: [ ]

As a Counter Assistant in one of our Post Office Stores, you’ll provide exceptional customer service to connect people across miles and time, to organise travel money and documents, and to take care of bills and banking. We want our customers and our colleagues to be proud they’re sharing their journeys with us.

1. Delivering exceptional customer service to all customers.
2. Managing queues and ensuring that customers can access the services they need quickly and simply.
3. Meeting high standards of governance and attention to detail.
4. Being part of a team and supporting colleagues.

1. A passion for customers, having an exceptional experience in store.
2. Confidence in communicating within the team.
3. Motivation to achieve excellent results and standards.
4. Adaptability to meet company requirements and goals.

We know you’ll work hard to make WHSmith a success and keep our customers happy. Along with your salary, pension scheme, paid annual leave, and employee discounts, we offer a range of deals from retail partners that help you save money and create memories—whether enjoying a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.

Additionally, our Employee Assistance Programme provides support and guidance for your wellbeing—physical, mental, or financial—whatever the future brings.

WHSmith has been a staple on the High Street and in our customers’ hearts for over [years]. Our stores strive to make customer and colleague journeys in life possible, celebrating milestones with cards and gifts, offering escape and education through our books, and providing communication and currency services in our Post Office Stores.

WHSmith is proud to be an inclusive employer. We want our colleagues to feel welcome and free to be themselves with us.