Assistant Stylist

Pets at Home Limited; Folkestone; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading pet care company in Folkestone is seeking Assistant Stylists to deliver exceptional pet care in their grooming salons. Candidates should be passionate about service and flexible with their hours, as the role requires adapting to a busy retail environment. While experience in dog handling is desirable, it's not essential. The position comes with competitive pay, comprehensive training, and a supportive environment for growth and development.

Benefits

Attractive pay plus commission

28 days paid annual leave

Extra day off for your birthday

Life Assurance

Company pension contribution

Colleague discount

Qualifications

• Passion for delivering great service.
• Ability to work flexible shift patterns.
• Experience handling dogs in a professional environment is desirable but not essential.
• Experience in a target-driven environment preferred.

Responsibilities

• Deliver the highest standard of pet care in grooming salons.
• Demonstrate understanding of grooming techniques and equipment handling.

Skills

Customer service

Flexibility

Dog handling

Target-driven environment

Job description

Our Assistant Stylists are critical to the success of our Pets Grooming salons. You'll deliver the very highest standard of pet care, whilst demonstrating a basic understanding of technical concepts relating to preparing and clipping of a dog for grooming, including handling techniques, using equipment, and pre‑grooming preparation.

What we’re looking for

• People who are passionate about delivering a great service.
• Flexible. Due to the nature of working within a busy retail environment, we need you to have the ability to work a flexible shift pattern across the week! You will receive a minimum contract of hours, but you will often be required to work more hours to cover busy periods, absences, and holidays.
• Experience of working with, or handling dogs in a professional dog grooming or pet care environment is desirable, but not always essential (please note that bathing and prepping your own dog does not qualify as professional experience). Ideally has experience of working within a customer‑facing environment.
• Preferably you have worked in a target‑driven environment, but if not, happy to work in one.

At Pets at Home, we’re passionate about pets and it shows. Our Pet Care Centres across the UK include grooming salons, retail stores, and veterinary practices, all dedicated to delivering the very best care and exceptional care for pets and the people who love them.

We believe in creating welcoming, supportive environments where team members can thrive. If you share our love for pets and our commitment to excellence, we’d love to meet you.

We will give you the training, skills, and knowledge to provide our customers with service that reflects our goals of being the ‘Best Pet Care Business in the World’. You’ll enjoy a competitive base pay and we’ll support your growth with comprehensive training and development opportunities, including our Earn as You Learn programmes and additional skill‑based pay enhancements.

Benefits

• Attractive rates of pay plus commission, subject to targets
• 28 days paid annual leave, which will rise to 33 days after 2 years (this includes 8 bank holidays and will be pro‑rated calculated on your contracted hours)
• Extra day off for your birthday
• Life Assurance – 4 times your annual salary
• Company pension contribution of 4 %
• Colleague discount of 20 % across the Group (Pets at Home, Pets Grooming, Vets for Pets), including 30 % off on your own brand

We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!