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Continuous Improvement jobs in United Kingdom

Head of Field Service

Head of Field Service
CRP Group Global Ltd
Rotherham
GBP 60,000 - 80,000
Urgently required
2 days ago
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Driver Team Manager

Driver Team Manager
AmerisourceBergen
Letchworth
GBP 37,000
Urgently required
2 days ago

Project Lead

Project Lead
Lord Search & Selection
Alcester
GBP 50,000
Urgently required
2 days ago

Area Manager / Senior Shift Manager

Area Manager / Senior Shift Manager
iD
Northampton
GBP 35,000 - 50,000
Urgently required
2 days ago

Specialist Pharmacist - Clinical Services

Specialist Pharmacist - Clinical Services
NHS
Gillingham
GBP 50,000 - 58,000
Urgently required
2 days ago
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Technical Field Manager

Technical Field Manager
Avara Foods
Brackley
Remote
GBP 38,000 - 45,000
Urgently required
2 days ago

Principal E&I Engineer – Maintenance & Reliability

Principal E&I Engineer – Maintenance & Reliability
www.recruitireland.com - jobboard
Northern Ireland
GBP 50,000 - 75,000
Urgently required
2 days ago

Director of Operations

Director of Operations
Higher Green
England
GBP 100,000
Urgently required
2 days ago
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Software Engineer (C++)

Software Engineer (C++)
Netwrix Corporation
United Kingdom
Remote
GBP 45,000 - 70,000
Urgently required
2 days ago

Transformation Manager

Transformation Manager
JobFlurry-WhatJobs-GB
Preston
GBP 75,000 - 87,000
Urgently required
2 days ago

Warehouse operator

Warehouse operator
Lonza
Slough
GBP 22,000 - 28,000
Urgently required
2 days ago

Senior Manager, Group and Head Office Statutory Reporting

Senior Manager, Group and Head Office Statutory Reporting
QBE Europe
London
GBP 80,000 - 120,000
Urgently required
2 days ago

Engineering Manager

Engineering Manager
ZipRecruiter
Dartford
GBP 55,000 - 60,000
Urgently required
2 days ago

Head of Maintenance

Head of Maintenance
ZipRecruiter
York
GBP 70,000 - 100,000
Urgently required
2 days ago

Electro-Mechanical Process & Maintenance Technician/Engineer

Electro-Mechanical Process & Maintenance Technician/Engineer
Elmelin Ltd
Cambridgeshire and Peterborough
GBP 35,000 - 45,000
Urgently required
2 days ago

QHSE Manager

QHSE Manager
Tandem Personnel
Ipswich
GBP 40,000 - 50,000
Urgently required
2 days ago

Electronic Technician (E-Tech)

Electronic Technician (E-Tech)
ZipRecruiter
Salisbury
GBP 30,000 - 45,000
Urgently required
2 days ago

Welding Engineer

Welding Engineer
ZipRecruiter
Middlesbrough
GBP 40,000 - 60,000
Urgently required
2 days ago

Welder Fabricator

Welder Fabricator
Twenty4 Printing
Newport
GBP 30,000 - 34,000
Urgently required
2 days ago

Electrician

Electrician
ZipRecruiter
Ashby-de-la-Zouch
GBP 44,000 - 52,000
Urgently required
2 days ago

Finance Business Partner

Finance Business Partner
Eurobase
Chelmsford
GBP 60,000 - 90,000
Urgently required
2 days ago

Senior Technical Support Engineer

Senior Technical Support Engineer
Avon and Somerset Police
England
GBP 35,000 - 50,000
Urgently required
2 days ago

Multi Skilled Maintenance Engineer

Multi Skilled Maintenance Engineer
Sofina Foods Europe
Grimsby
GBP 35,000 - 50,000
Urgently required
2 days ago

Food Technologist

Food Technologist
Solent Group
Christchurch
GBP 30,000 - 45,000
Urgently required
2 days ago

Billing Analyst

Billing Analyst
Russell
Tewkesbury
GBP 26,000
Urgently required
2 days ago

Top job titles:

Nhs jobsAdministration jobsWork From Home jobsWarehouse jobsPart Time jobsCustomer Care Advisor jobsRemote jobsBusiness Analyst jobsProject Manger jobsSoftware Developer jobs

Top companies:

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Head of Field Service

Be among the first applicants.
CRP Group Global Ltd
Rotherham
GBP 60,000 - 80,000
Be among the first applicants.
2 days ago
Job description

Head of Field Service

An established and forward-thinking automotive company based in South Yorkshire is seeking a dynamic and commercially minded individual to lead the Aftermarket and Stakeholder Management function. This critical role will oversee Customer Service, Service Centres, and Field Service teams, ensuring the delivery of a best-in-class Automotive Aftermarket operation.

Key Responsibilities:

·Provide leadership and strategic direction across the Customer Service, Service Centres, and Field Service teams.

·Deliver high-performance service standards, ensuring a customer-centric approach at every level of the Aftermarket function.

·Play a key role within the Aftermarket management team, contributing to and implementing organisational development strategies.

·Develop and promote innovative, efficient, and effective service delivery practices that reflect our commitment to customer satisfaction.

·Maintain strong stakeholder relationships through regular visits and engagement with key operators and customers in the region.

·Evaluate, investigate, and resolve technical issues raised by customers, ensuring effective root-cause analysis and feedback into product and process improvements.

·Manage and settle customer claims, balancing technical validity with commercial considerations.

·Lead the planning, development, and continuous improvement of Aftermarket and customer service policies and procedures.

Key Requirements:

·Proven experience in a senior Aftermarket, Customer Service, or Stakeholder Management role, ideally within the automotive or a related engineering-driven sector.

·Strong commercial acumen with a strategic mindset and hands-on management style.

·Excellent stakeholder engagement skills with the ability to build strong and lasting relationships.

·A background in hard engineering or a technically complex environment is highly desirable.

·Experience in organisational development and the implementation of customer-focused initiatives.

Desirable Attributes:

·A natural leader who thrives in a fast-paced, customer-first culture.

·Adept at driving continuous improvement and leading cross-functional teams.

·Capable of managing multiple customers and stakeholder expectations with professionalism and tact.

·Proficient in identifying market trends and aligning service strategy with business goals.

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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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