Senior Technical Estates Manager

National Crime Agency.; Greater London; Hybrid; GBP 56,000; Full time

Job summary

A key government agency in London is seeking a Senior Technical Estates Manager to drive technical excellence in facilities management. The role involves managing a team and overseeing compliance with building regulations. Ideal candidates will have strong technical backgrounds and experience in managing facilities across multiple sites. A NEBOSH or IOSH qualification is essential. Benefits include a salary of £55,575 and significant pension contributions.

Benefits

Civil Service Defined Benefit Pension scheme contribution

Flexible working options

Learning and development opportunities

Qualifications

• Experience of conducting audits or compliance reviews.
• Knowledge of building compliance and legislation.
• Budget management using cost-saving methods.

Responsibilities

• Line-manage a team of facilities managers.
• Oversee delivery of day-to-day facility operations.
• Manage facilities management contract.

Skills

Experience of managing FM in geographically different areas/multiple sites

Technical awareness for mechanical and electrical work

Good communication and stakeholder relationship experience

Strong technical background in building services

Education

NEBOSH or IOSH qualification

Job description

Overview

For roles based in London, your contractual place of work will be Stratford. While the Stratford site is expected to become operational from November 2025 – March 2026, you will be required to carry out your contractual duties from Vauxhall or another reasonable location on a temporary basis during the interim period.

The Estates department is responsible for the maintenance of our buildings ensuring our accommodation remains legally compliant, supports operational activity and provides a safe, secure and motivating place to work. The team is often the first point of contact for building and estates incident management. Day to day activity is varied from engaging with contractors and suppliers to gain best value for money for services supplies to responding to calls for building maintenance.

As a Senior Technical Estates Manager, you will drive technical excellence and compliance across FM services for the National Crime Agency. This is the perfect opportunity for someone who thrives on finding solutions that solve maintenance and compliance issues, leading with integrity, ensuring high standards across FM services and championing safety, innovation and continuous improvement. You will be the voice of assurance and quality, supporting a culture built on trust, accountability and collaboration.

Key Responsibilities

• Line‑manage a team of facilities managers, acting as a role model and supportive authority.
• Stakeholder engagement – confidently communicate with outsourced contractors and act as the escalation point for issues.
• Compliance – lead on audits in accordance with legal building regulations.
• Delivery – oversee delivery of day‑to‑day facility operations.
• Contract management – manage and support our facilities management contract.
• Strategic thinking – make strategic decisions and provide recommendations in accordance with the estates strategy and agency objectives.
• Manage multiple sites – cover FM delivery for a small number of NCA sites.
• Cost efficiency – deliver FM services while considering optimum cost efficiency.
• Legislation – ensure all knowledge of legislation is up to date.
• Risk management – understand, identify and reduce risks through compliance.

Required Experience

• Experience of managing FM in geographically different areas/multiple sites.
• Experience of all elements of hard and soft services.
• Technical awareness – knowledge is essential for all areas of mechanical and electrical work.
• Awareness and understanding of building compliance and legislation.
• Experience of risk management within an FM environment.
• Good communication and stakeholder relationship experience, including third‑party suppliers.
• Budget management – use cost saving methods to ensure FM delivery is cost efficient.
• Contract management experience – KPI, service failures and service improvement plans.
• Strong technical background in building services, engineering or facilities management.
• Experience of conducting audits or compliance reviews – audits will be required annually as a second line of assurance.
• In‑depth knowledge of SFG20. Understanding this standard is essential as well as having a technical awareness to adapt or amend it to ensure value for money and asset liability.
• NEBOSH or IOSH qualification.

Technical Skills

• Ability to demonstrate clear principles of Facilities Management such as the Government Standards for Property – GS004.
• Demonstrate understanding and use of Estates Risk Management.
• Demonstrate ability to undertake Technical Assurance Audits.

Diversity and Inclusion

The Civil Service embraces diversity and promotes equal opportunities. We run a Disability Confident Scheme for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Nationality Requirements

• UK nationals
• National of the Republic of Ireland
• National of Commonwealth countries who have the right to work in the UK
• National of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members with settled or pre‑settled status under the European Union Settlement Scheme
• National of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members who have made a valid application for settled or pre‑settled status under the EU Settlement Scheme
• Individuals with limited leave to remain or indefinite leave to remain eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is a security check. See our vetting charter. People working with government assets must complete baseline personnel security standard checks.

Application Process

This vacancy uses the Success Profiles framework to assess behaviours, experience, strengths and technical skills. The application will be assessed against a personal statement (750 words) and a CV. The application will be scored on the success profiles criteria, and a panel will assess how well your application meets the requirements outlined. The assessment includes an interview and a technical assessment.

Benefits and Salary

• Salary of £55,575
• National Crime Agency contributes £16,100 towards membership of the Civil Service Defined Benefit Pension scheme
• Learning and development tailored to your role
• Flexible working options
• Culture encouraging inclusion and diversity
• Civil Service pension with an employer contribution of 28.97%