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View more categories | View less categories | Sector: Media and Publishing | Role: Associate | Contract Type: Permanent | Hours: Full Time

Closing Date: 28/05/2025

Group: Corporate Group

Management Level: Associate

Job Type: Permanent

Job Description:

Please note that the advert will close at 00:01 on Wednesday 28 May. We advise submitting your application by midnight on Tuesday 25 May, although we recommend applying today as applications may close earlier if interest is high.

About Ofcom

As the UK's communications regulator, we're delivering vital work that helps keep the UK connected and shapes the future of how we'll stay connected with each other. Our work covers everything from phones and broadband to TV, radio, postal services, and wireless devices. We're also working to make the online world safer. We seek diverse talent to help us achieve our goal of making communications work for everyone.

About the team you'll be part of

The Communications team at Ofcom engages with the public, media, and colleagues to enhance understanding of Ofcom's work. The team implements a multi-channel communications strategy to build trust, inform stakeholders, and support organizational objectives.

The purpose and scope of the role

The Communications Associate supports the delivery of high-quality external and internal communications, including media relations, social media, and internal communications. Responsibilities include crafting compelling content, engaging with journalists and social media audiences, and keeping Ofcom's employees informed and inspired.

Your Key Responsibilities

Media Relations:

• Assist the media team in responding to journalist inquiries and managing Ofcom's reputation.
• Draft media responses, press releases, and briefing documents.
• Monitor media coverage and produce summaries and insights.
• Identify proactive opportunities aligned with news and topical events to promote Ofcom's work.
• Manage communications planning activities.

Social Media:

• Contribute to planning, drafting, and publishing content across Ofcom's social channels, ensuring clarity and engagement.
• Monitor social media trends and engagement, flagging opportunities and risks.
• Support multimedia content development, including graphics and videos.
• Monitor social media performance and online mentions.

Internal Communications:

• Support internal engagement initiatives that inform employees about Ofcom's work, culture, and priorities.
• Create compelling content for internal platforms like the intranet (Hive).
• Assist in planning and delivering internal events and activities.
• Maintain and update internal communication channels to ensure accessibility and engagement.

The skills, knowledge, and experience needed

• Basic understanding of media relations, social media, and internal communications.
• Familiarity with social media management and content creation tools.
• Experience in drafting press releases, social media posts, or internal communications is a plus.
• Experience with multimedia tools (video editing, design platforms) is advantageous.
• Articulating Ideas: Strong writing skills for diverse audiences and channels.
• Harmonising work: Ability to work in fast-paced environments with multiple stakeholders.
• Executing Plans: Strong organizational skills to manage multiple projects and deadlines.
• Owning Accountabilities: Attention to detail and accuracy.
• No mandatory qualifications; relevant experience and skills are prioritized.

At Ofcom, we aim to reflect the diversity of the UK and welcome applicants from all backgrounds. We support flexible working arrangements and encourage those returning to the workforce to apply. Our recruitment process emphasizes accessibility and inclusivity. For assistance, contact resourcing@ofcom.org.uk or call 0330 912 1378. We are a Disability Confident employer, offering interviews to disabled applicants who meet the role's essential criteria. Learn more at https://careers.ofcom.org.uk/careers/how-we-hire/