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SC Cleared Deployment Engineer
Job summary
A technology services provider in Barrow-in-Furness is seeking an SC Cleared Deployment Engineer for a 4-month contract. The role entails providing break/fix support for desktops and laptops, troubleshooting Windows OS issues, and assisting with application installations. Strong knowledge of M365 and SC clearance is required. Immediate start available.
Qualifications
- Proven experience in break/fix support and troubleshooting.
- Strong knowledge of Windows OS, M365, Teams, and ServiceNow.
- Excellent documentation skills for IT service management systems.
- Active SC Clearance is required.
Responsibilities
- Provide break/fix support for desktops, laptops, and peripherals.
- Re-image devices and reinstall/configure applications as required.
- Troubleshoot Windows OS, hardware, and enterprise applications efficiently.
- Coordinate escalations and hardware replacements with third-party vendors.
- Document issues and resolutions in IT service management systems.
- Support migration efforts, including Windows 10 to Windows 11 in-place upgrades.
Skills
SC Cleared Deployment Engineer - 4 months Contract - £220/day via umbrella company - onsite Barrow-in-Furness - SCC FLEX CONTRACT
- Provide break/fix support for desktops, laptops, and peripherals.
- Re-image devices and reinstall/configure applications as required.
- Troubleshoot Windows OS, hardware, and enterprise applications efficiently.
- Coordinate escalations and hardware replacements with third-party vendors.
- Document issues and resolutions in IT service management systems (ServiceNow, Remedy, etc.).
- Assist with general troubleshooting of user issues and hardware refresh projects.
- Install pre-packaged software manually via USB key when needed.
- Support migration efforts, including Windows 10 to Windows 11 in-place upgrades.
- Proven experience in break/fix support and troubleshooting.
- Strong knowledge of Windows OS, M365, Teams, and ServiceNow (preferred).
- Ability to follow instructions and resolve technical issues efficiently.
- Experience coordinating with third-party vendors for hardware replacements.
- Excellent documentation skills for IT service management systems.
- Strong interpersonal skills and a customer-focused approach.
- Active SC Clearance
Immediate start. References required.
NOTE: At SCC, we take the privacy and security of your information very seriously, any information we hold will be by current data protection legislation. Upon submitting your application SCC will process your information in line with our privacy policy which can be found on our website under the Legal section -> Privacy Notice -> Flexible Resourcing
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.