SC Cleared Deployment Engineer

Specialist Computer Centres PLC; Barrow-in-Furness; On-site; GBP 80,000 - 100,000; Full time

Job summary

A technology services provider in Barrow-in-Furness is seeking an SC Cleared Deployment Engineer for a 4-month contract. The role entails providing break/fix support for desktops and laptops, troubleshooting Windows OS issues, and assisting with application installations. Strong knowledge of M365 and SC clearance is required. Immediate start available.

Qualifications

• Proven experience in break/fix support and troubleshooting.
• Strong knowledge of Windows OS, M365, Teams, and ServiceNow.
• Excellent documentation skills for IT service management systems.
• Active SC Clearance is required.

Responsibilities

• Provide break/fix support for desktops, laptops, and peripherals.
• Re-image devices and reinstall/configure applications as required.
• Troubleshoot Windows OS, hardware, and enterprise applications efficiently.
• Coordinate escalations and hardware replacements with third-party vendors.
• Document issues and resolutions in IT service management systems.
• Support migration efforts, including Windows 10 to Windows 11 in-place upgrades.

Skills

Break/fix support

Windows OS

M365

ServiceNow

Interpersonal skills

Job description

Overview

SC Cleared Deployment Engineer - 4 months Contract - £220/day via umbrella company - onsite Barrow-in-Furness - SCC FLEX CONTRACT

Responsibilities

• Provide break/fix support for desktops, laptops, and peripherals.
• Re-image devices and reinstall/configure applications as required.
• Troubleshoot Windows OS, hardware, and enterprise applications efficiently.
• Coordinate escalations and hardware replacements with third-party vendors.
• Document issues and resolutions in IT service management systems (ServiceNow, Remedy, etc.).
• Assist with general troubleshooting of user issues and hardware refresh projects.
• Install pre-packaged software manually via USB key when needed.
• Support migration efforts, including Windows 10 to Windows 11 in-place upgrades.

Qualifications

• Proven experience in break/fix support and troubleshooting.
• Strong knowledge of Windows OS, M365, Teams, and ServiceNow (preferred).
• Ability to follow instructions and resolve technical issues efficiently.
• Experience coordinating with third-party vendors for hardware replacements.
• Excellent documentation skills for IT service management systems.
• Strong interpersonal skills and a customer-focused approach.
• Active SC Clearance

Immediate start. References required.

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