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Medical Administrator – Community Paediatrics, Band 3 (37.5 hours a week – Based at Gloucester Royal Hospital). The post-holder will provide an efficient, confidential and professional support service to the specialist team, including administration support to enable provision of patient care and specialist services. Good communication with patients, relatives, general practitioners and other hospital staff is essential to ensure a proficient, high‑quality service for patients and clinicians. The post-holder will work as part of the Administrative Support Team and will report to the Community Paediatric (neurodisability) Administration Lead. In return, we can offer you a job where you are valued in supporting our team and making a difference to patients.

We are a very busy department who needs an energetic, but exceptionally organised person to join our team. If you like to be kept busy, enjoy variety and have good attention to detail whilst working under pressure, this will be the ideal role for you.

• Educated to GCSE grade C or above (or equivalent) in literacy and numeracy
• Appropriate experience in a hospital or office environment
• IT experience of Microsoft Office packages
• IT capable to ensure proficient use of hospital computer systems (desirable)
• An excellent, professional telephone manner to minimise conflict, resolve queries and maintain the reputation of the organisation when dealing with all calls
• Proven organisational skills with the ability to prioritise workload and to work to deadlines
• Good written and verbal communication skills with a good command and understanding of English, punctuation and grammar
• Good interpersonal skills for dealing with people internal and external to the organisation
• Ability to work flexibly within a team
• Ability to work quickly and accurately
• Ability to use own judgement and initiative as appropriate

We are looking to recruit an enthusiastic and highly motivated person (Band 3), who is committed, demonstrates loyalty and is prepared to work hard when necessary to complete all tasks required. Experience in the NHS is desirable, but a willingness to learn and be adaptable is essential.