Medical Administrator- Community Paediatrics, Band 3

Gloucestershire Hospitals NHS Foundation Trust; Gloucester; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare trust in the UK is seeking a Medical Administrator to provide administrative support for the Community Paediatrics team at Gloucester Royal Hospital. The role requires strong communication skills, good organisational abilities, and a commitment to patient care. Ideal candidates will have experience in hospital environments and be capable of managing multiple tasks efficiently. This position offers the chance to make a difference in patient services.

Qualifications

• Educated to GCSE grade C or above in literacy and numeracy.
• Proven organisational skills and ability to prioritise workload.
• Experience in a hospital or office environment is appropriate.

Responsibilities

• Provide an efficient and confidential support service to the specialist team.
• Work as part of the Administrative Support Team.
• Maintain good communication with patients and other hospital staff.

Skills

Organisational skills

Good written and verbal communication

Professional telephone manner

Ability to work under pressure

Interpersonal skills

Education

GCSE grade C or above in literacy and numeracy

Tools

Microsoft Office

Job description

Medical Administrator – Community Paediatrics, Band 3 (37.5 hours a week – Based at Gloucester Royal Hospital). The post-holder will provide an efficient, confidential and professional support service to the specialist team, including administration support to enable provision of patient care and specialist services. Good communication with patients, relatives, general practitioners and other hospital staff is essential to ensure a proficient, high‑quality service for patients and clinicians. The post-holder will work as part of the Administrative Support Team and will report to the Community Paediatric (neurodisability) Administration Lead. In return, we can offer you a job where you are valued in supporting our team and making a difference to patients.

Responsibilities

We are a very busy department who needs an energetic, but exceptionally organised person to join our team. If you like to be kept busy, enjoy variety and have good attention to detail whilst working under pressure, this will be the ideal role for you.

Qualifications

• Educated to GCSE grade C or above (or equivalent) in literacy and numeracy
• Appropriate experience in a hospital or office environment
• IT experience of Microsoft Office packages
• IT capable to ensure proficient use of hospital computer systems (desirable)
• An excellent, professional telephone manner to minimise conflict, resolve queries and maintain the reputation of the organisation when dealing with all calls
• Proven organisational skills with the ability to prioritise workload and to work to deadlines
• Good written and verbal communication skills with a good command and understanding of English, punctuation and grammar
• Good interpersonal skills for dealing with people internal and external to the organisation
• Ability to work flexibly within a team
• Ability to work quickly and accurately
• Ability to use own judgement and initiative as appropriate

About the role

We are looking to recruit an enthusiastic and highly motivated person (Band 3), who is committed, demonstrates loyalty and is prepared to work hard when necessary to complete all tasks required. Experience in the NHS is desirable, but a willingness to learn and be adaptable is essential.