Complaints jobs in United States

Property Manager
North London
Temp
Full time
We are seeking a highly organized and motivated Property Manager to join a dynamic team in Notting Hill area. This is a full-time, office-based, temporary role for three months, with the potential for extension. The successful candidate will ensure high-quality property management services, fulfilling landlord obligations and providing exceptional support to residents in multi-occupancy and self-contained dwellings. THE ROLE
As a Property Manager, you will be the primary point of contact for residents, ensuring their needs are met while maintaining property standards and compliance. Key responsibilities include:

• Managing tenancy allocations, issuing tenancy paperwork, and minimizing void rental loss.
• Conducting regular property inspections and ensuring maintenance issues are addressed promptly.
• Resolving customer complaints, disputes, and anti-social behaviour effectively.
• Monitoring contractor performance and ensuring service delivery meets required standards.
• Enforcing good housekeeping and fire safety practices among residents.
• Maintaining accurate property records and tenancy agreements.
• Maximizing rental income through proactive arrears management and ensuring KPIs are achieved.

THE CANDIDATE
The ideal candidate will have prior experience in a similar property or housing management role, along with:

• Strong knowledge of housing law and relevant legislation.
• Excellent customer service and problem-solving skills.
• Proficiency in Outlook, Excel, Word, and report-writing tools.
• Exceptional organizational and multitasking abilities to manage workload effectively.
• Basic DBS clearance is essential.

THE CONTRACT

• Temporary contract for an initial three months, with the potential for extension
• Full-time, 35 hours per week.
• The pay range for the role is £24.50 per hour LTD company rate. The PAYE equivalent is £20.89 per hour, inclusive of holiday.

HOW TO APPLY
To apply for this role, please email a copy of your CV to bethany.wiles@servicecare.org.uk or call 01772 208 966 to discuss the role in more detail!