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Repairs Operations Manager
Job summary
A leading social housing contractor in London is seeking a skilled Repair Operations Manager to oversee the full running of void works. Responsibilities include program planning, KPI monitoring, and managing health and safety on site. The ideal candidate will have a proven track record in leading maintenance contracts, IT literacy, and strong communication skills. A competitive salary of £70,000 - £75,000 is offered for this full-time, permanent position.
Qualifications
- Proven track record in leading and delivering maintenance contracts with public sector clients.
- IT literate with good knowledge of Microsoft packages.
- Ability to understand client requirements and measure improvement.
- Excellent written and oral presentation skills.
- Good understanding of health and safety legislation.
- Experience in managing customer relationships and conflict.
Responsibilities
- Responsible for full running of void works on the contract.
- Manage program planning, scheduling works, and KPI monitoring.
- Oversee health and safety management on site.
- Manage a direct workforce and sub-contractors.
- Conduct pre and post inspection of larger works.
Skills
Tools
Repair Operations Manager
London - Westminster
Full-time, Permanent position
70,000 - 75,000
We are working with a leading social housing contractor to recruit a skilled and experienced Voids Manager to join their team in London.
Working in partnership with a Social Housing client, you will be responsible for the full running of the void works on the contract, including program planning/scheduling works, KPI monitoring/performance improvement, SOR works, management of health and safety on site and managing a direct workforce of Contracts Supervisors and Multi Trade Operatives. You will also be responsible for managing Supply Chain delivered works.
Along with the management of the works, you will also be responsible for pre and post inspection of larger works, resolving escalated complaints, meeting staff training needs, organising sub-contractors, work allocation and ensuring H&S levels are maintained.
- Proven track record in leading and delivering maintenance contracts with public sector / housing association clients.
- IT Literate with good knowledge of Microsoft packages
- Ability to understand client / contract requirements to maximise productivity and measure and improvement
- Excellent written and oral presentation
- Good understanding of H&S legislation
- Experience of managing and improving internal and external customer relationships and conflict handling
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.