Maintenance Manager

Public Sector; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A social housing organisation in the UK is seeking an experienced Maintenance Manager to lead teams in responsive repairs and maintenance. This role offers the opportunity to manage multi-million-pound budgets, oversee contractors, and ensure compliance with safety legislation. Ideal candidates will have strong leadership skills, a professional qualification in a relevant field, and proven experience in housing repairs. Excellent communication and problem-solving skills are essential for delivering high-quality services to tenants.

Qualifications

• Proven experience in housing repairs, maintenance, and service delivery.
• Successful project and contract management.
• Evidence of ongoing professional development.

Responsibilities

• Lead and manage a team delivering responsive repairs and cleaning services.
• Oversee contractor performance and compliance with contracts.
• Manage multi-million-pound budgets and authorise invoices.
• Ensure maintenance and safety standards comply with legislation.
• Develop and implement service quality improvement policies.

Skills

Leadership and team management

Budget management

Communication skills

Problem-solving

IT systems proficiency

Education

Professional qualification (RICS preferred, CIOB or equivalent)

Degree in a construction-related discipline

Housing management qualification (Level 4 or higher)

Job description

Goodman Masson are currently working with a social housing organisation in Sussex to recruit for an interim Maintenance Manager.

Rate – £350 – £425 inside IR35 umbrella

About the Role

We are seeking an experienced and dynamic Maintenance Manager to lead our responsive repairs, estate cleaning, and maintenance teams. This is a high-profile role within a well-established housing organisation, offering the opportunity to shape services that directly impact tenants’ homes and communities.

You will be responsible for ensuring properties and communal areas are safe, well-maintained, and compliant with relevant legislation, including Homes Fit For Human Habitation and other consumer standards. You will lead a team of multi-disciplinary professionals, oversee contractors, and manage budgets, while driving service improvements and delivering excellent customer service.

Key Responsibilities

• Lead and manage a team delivering responsive repairs, cleaning, clearance, voids, and garage services.
• Oversee contractor performance, ensuring compliance with contracts and value-for-money service delivery.
• Manage multi-million-pound budgets, authorise invoices, and maintain financial control.
• Ensure maintenance, repairs, and safety standards comply with legislation and best practice.
• Develop and implement policies and procedures to improve service quality.
• Oversee resident engagement, complaints management, and scrutiny processes.
• Support strategic planning and contribute to senior management decision-making.
• Lead on internal audits, reporting, and regulatory compliance.

Person Specification

Skills & Abilities

• Strong leadership and team management skills across multi-disciplinary teams.
• Ability to manage large-scale maintenance projects and multi-million-pound budgets.
• Excellent communication, negotiation, and problem-solving skills.
• Proficient in IT systems for reporting, monitoring, and service improvement.

Knowledge

• Housing maintenance and repair processes.
• Domestic building design and construction.
• Legislation relevant to social landlords, including health and safety and landlord/tenant law.

Qualifications

• Professional qualification (RICS preferred, CIOB or equivalent considered).
• Evidence of ongoing professional development.
• Degree in a construction-related discipline desirable.
• Housing management qualification (Level 4 or higher) desirable.

Experience

• Proven experience in housing repairs, maintenance, and service delivery.
• Successful project and contract management.
• Experience in leading high-performing teams and delivering service improvements.
• Engagement with customers and stakeholders to shape service delivery.

Other Requirements

• Full UK driving licence.

If this role is of interest, please email over your CV to [e-mail]