Collection jobs in United Kingdom

£25,396.80 per annum + monthly service charge payment

4 weeks holiday rising to 5 weeks with service

• 4 weeks holiday rising to 5 weeks with service
• 8 Bank holidays
• Free car parking
• Employee uniform

In addition you will benefit from a range of company benefits including:

• Discounted hotel accommodation for yourself and your family at all hotels
• Discounted hair treatments at our two Utopia Spas
• Discount off all food & beverage at all hotels
• Discount of individual treatments booked in our two Utopia Spas
• Discount on retail products in our two Utopia Spas
• Refer a friend staff recruitment scheme
• Other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversaries including: your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday

Rowhill Grange Hotel & Utopia Spa, part of Alexander Hotels a private group of quality hotels of distinction just outside London.

4 Star, Award winning Utopia Spa, 38 bedroom hotel together with the Clockhouse banqueting suite and Pavilion conference venue all within the grounds of 15 acres of beautiful gardens. The hotel has two restaurants RG’s Fine Dining Restaurant and Elements Brasserie and Bar for more informal dining.

Please see our website for a full list of facilities and sample menus

Working within a team of 4 under the guidance of our Bar Manager you will be responsible for food & beverage service standards within our Elements Brasserie, Bar and Lounge during your working shift. As well as beverage service light meals service in the bar are also part of your duties. You may also be required to work in the restaurant on some shifts depending on business levels.

The bar serves a range of cocktails as well as non alcoholic beverages with the Brasserie and Lounge offering a range of light meals on its menu together with a range of traditional afternoon tea.

• Ensuring the Bar is stocked ready for each service period
• Ensuring the Bar and Lounge are well presented ready for guests arrival
• Ensuring all the pre-preparation for service is completed
• Meeting and greeting guests entering the bar
• Establishing guest needs and order taking
• Preparing both alcoholic and non alcoholic beverages including cocktails
• Tray service of drinks across the service areas
• Service of light lunches and snacks in the bar lounge
• Liaising with the Restaurant in relation to guests who are taking pre dinner drinks and awaiting their restaurant reservation
• Taking payment for all food and beverage served or arranging for charging to resident guests accounts
• Adhering to the Mystery Guest Standards for the Bar and ensuring the team achieve the required standard.
• Ensuring effective clear down of work area at the end of the shift
• Making sure you balance your till and guest charges
• Ensuring the guest areas are left in a presentable state at the end of your shift

• Smart appearance
• Good communication skills
• Quality beverage service experience
• Experience within a Cocktail environment a distinct advantage
• Ability to work daytime and evening shifts including weekends