Receivables Collector

PricewaterhouseCoopers; Southampton; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading global professional services firm seeks an Associate in Southampton to manage client collections. The ideal candidate will support cash collection processes, using technology for efficiency, and possess strong communication and negotiation skills. Responsibilities include handling client portfolios to ensure timely payments and resolving payment barriers collaboratively with stakeholders. The firm offers flexible working arrangements and a range of benefits to support employees' career development.

Benefits

Private medical cover

24/7 access to virtual GP

Six volunteering days per year

Flexible working arrangements

Qualifications

• Familiar with operational finance areas such as cash management and accounts payable.
• Relevant qualifications are advantageous but not essential.
• Possess strong influencing and negotiation skills effectively collaborating with clients.

Responsibilities

• Manage a personal portfolio of clients for timely payment of outstanding fees.
• Leverage technology to efficiently prioritize tasks and achieve performance.
• Identify payment barriers and collaborate with internal stakeholders to resolve issues.

Skills

Active Listening

Communication

Financial Management

Negotiation Skills

Emotional Regulation

Job description

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

Finance

Management Level

Associate

Job Description & Summary

Please note: this is a 12 month fixed term opportunity

The Collections team is integral to our firm supporting client engagement teams by managing and recovering outstanding fees. We excel in dispute resolution debt recovery through legal avenues and handling client insolvency all while fostering a cash‑centric culture to enhance the firm’s sustainable working capital.

As a member of our dynamic and diverse Collections team you’ll play a vital role in maximising cash collection and minimising aged debt. You will be a confident communicator with a tenacious approach using the most effective communication strategies with your portfolio of clients. Embracing new technologies and smarter working methods you’ll deliver optimal value to our business stakeholders.

What your days will look like:

• Manage a personal portfolio of the firm’s clients to ensure timely payment of outstanding fees meticulously documenting each action in the collections system.
• Leverage technology to efficiently prioritise tasks and achieve peak performance.
• Identify payment barriers and collaborate with internal stakeholders to swiftly resolve issues according to established procedures.
• Partner with the three Receivables teams to enhance cash collection and create proactive strategies to reduce aged debt.
• Engage actively with the Cash Allocation team to facilitate the prompt and precise allocation of client payment receipts.

The role is for you if:

• You are familiar with other operational finance areas such as cash management allocation and accounts payable – this is a plus.
• You have relevant qualifications (advantageous but not essential).
• You possess strong influencing and negotiation skills effectively collaborating with clients and internal stakeholders to secure optimal outcomes for the firm.
• You are a confident communicator skilled in active listening, situation interpretation and leveraging influence to achieve the best results.
• You are a self‑motivated team player who thrives in collaborative environments building meaningful relationships with clients and stakeholders.
• You are adaptable and resilient, embracing change with a flexible mindset.
• You are driven and persistent, committed to achieving both personal and team success.

What you’ll receive from us:

No matter where you may be in your career or personal life our benefits are designed to add value and support recognising and rewarding you fairly for your contributions.

We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more.

Education

Degrees/Field of Study required: —

Degrees/Field of Study preferred: —

Certifications

—

Required Skills

—

Optional Skills

• Accepting Feedback
• Accounting Policies
• Accounting Practices
• Active Listening
• Balance Sheet Analysis
• Budgetary Management
• Cash Flow Analysis
• Communication
• Emotional Regulation
• Empathy
• Escalation Management
• Financial Budgeting
• Financial Close Process
• Financial Data Mining
• Financial Forecasting
• Financial Management
• Financial Policy
• Financial Reporting
• Financial Statement Analysis
• Generating Financial Reports
• Inclusion
• Intellectual Curiosity
• Internal Controls
• Key Performance Indicators (KPIs)

Desired Languages

—

Travel Requirements

Not Specified

Available for Work Visa Sponsorship

No

Government Clearance Required

No

Employment Type

Full‑Time

Experience

Years: —

Vacancy

1