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Il y a 27 jours
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General Manager -Marlow
Leisure People
Marlow
Sur place
GBP 35 000 - 45 000
Plein temps
Il y a 27 jours

Résumé du poste

A leading venue management company in Marlow is seeking a General Manager to oversee daily operations of a premier sports and leisure venue. The ideal candidate will drive service and operational standards, manage various teams, and enhance customer experiences. Key benefits include competitive salary, professional development opportunities, and a supportive work environment.

Prestations

28 days holiday including bank holidays
6% matched contributory pension
Life assurance
Free meals on shift
Discounts on products and services

Qualifications

  • Ambitious, personable, and passionate about service.
  • Experience in leading multi-departmental teams.
  • Familiarity with health and fitness, hotels, or resorts.

Responsabilités

  • Manage operations, sports, leisure, front of house, and housekeeping teams.
  • Ensure facilities are clean, safe, and professionally presented.
  • Work with department heads to ensure a first-class customer experience.

Connaissances

Customer service excellence
Team leadership
Health and safety knowledge
Operational management
Description du poste

General Manager - Sports, Leisure & Hospitality Venue - Marlow, Buckinghamshire

Up to £45,000 +Excellent benefits

Our client operates an impressive range of venues with world class sports, leisure and fitness facilities, hotels and conferencing set in beautiful and extensive stately grounds.

We are looking for a General Manager to oversee the day-to-day operations of a stunning venue near Marlow, Buckinghamshire with a key focus on driving service and operational standards by leading, coaching and inspiring the head of department teams, instilling a culture of service and operational excellence.

Benefits include 28-days holiday (including bank holidays), 6% matched contributory pension, Life assurance, free meals on shift and discounts across a range of sports, fitness, leisure and clinical products and services. The biggest benefit is the investment into your professional development to progress within the business.

Key Responsibilities:
  • Managing the Operations, Sports, Leisure, Front of House, House Keeping, Facilities Maintenance and groundskeeping teams.
  • Oversee operational standards, ensuring the facilities are clean, safe and professionally presented.
  • Work closely with department heads to ensure customers receive a first-class customer experience.
  • Build relationships with a variety of internal and external stakeholders across the business.
  • Working typically Monday to Friday with occasional evening and weekend work for big events.
Person Specification:
  • Ambitious, personable and passionate about delivering exceptional service and standards.
  • Experience of leading multi-departmental teams possibly as a General Manager, Sports Centre Manager, Leisure Cub Manager or very experienced Deputy General Manager/Operations Manager.
  • Experience of working in a similar multifaceted environment such as health and fitness clubs, sports and leisure centres, hotels or resorts.
  • Excellent working knowledge of health and safety.
  • Have your own transport and living within commuting distance of Marlow.
  • Have the flexibility in your life to work the occasional evening or weekend for special events depending on the business needs.

For more information, please click apply and we will be in touch promptly if you have the right level of experience.

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