Chief Operating Officer jobs in United Kingdom

Are you a super organised and committed person with outstanding client facing administrative skills working alongside Executives and Board Members for charitable organisations and Associations? Do you love variety, being busy and working as part of a fabulous small team?

We have a full time vacancy for a professional and experienced Executive Assistant to support our client portfolio and provide administrative duties to manage multiple client Boards and Exec Committees mainly in the charitable and Associations sector. We are a professional services firm and provide outsourced business services support by providing high level Executive admin and company secretarial duties to trade and professional associations, academic societies and other not for profit membership organisations.

We are Moore Engage and our fundamental purpose is to provide dedicated service excellence to our valued client portfolio.

• This is a busy client facing role as you will be pro-actively managing multiple client Boards and provide secretariat activities to include meeting planning, preparing Board packs, drafting of agendas and Executive summaries, effectively taking minutes and promptly following-up and distributing actions / matters arising to the client and our internal teams
• Efficiently managing annual calendar of meetings and events for the client Boards that you manage
• Assisting with statutory filings and obligations for Companies House filings
• Day to day liaison with the Board of Directors, Chairs, Non Executive Directors, Independent Non Executive Directors for each client. You could also be organising the sub-committees of the Boards.
• Managing annual / quarterly contract review meetings to cover contract performance / KPIs and hours analysis reporting.
• Arranging and overseeing the practical matters relating to the Board and Committee meetings for each client as well as onboard new Board members
• Managing annual elections / AGMs
• Provide guidance on membership renewals and membership cost increases
• Working closely with our other outsourced teams that support the same clients including Accounts, Conferences / Events and Membership support.
• Responding to ad hoc requests for information from clients

• Proven experience of meeting planning and management and professional, detailed minute taking for Board meetings with accuracy demonstrating exceptional written skills
• You’ll be an exceptional communicator, skilled at managing a broad range of diverse senior stakeholders and building credibility and trust, and liaising confidently with all members.
• Possesses gravitas and credibility to gain trust and respect of senior Board and Committee members and able to offer advice, guidance and challenge where necessary
• Exceptional organisational skills, sound judgement, and the confidence to build long lasting trusted relationships at the highest level to ensure we meet our Service Level Agreements and retain our valued clients
• Calm under pressure and able to anticipate needs while meeting the demands of the role
• Capable of thriving in a busy environment while maintaining professionalism and composure
• Able to work independently, be pro-active in approach, super organised and meticulous and accurate record keeping
• Experience of working with multiple Senior Executive / Board level stakeholdersand able toanticipate challenges, and offer proactive solutions
• Demonstrate experience of delivering accurate records to strict deadlines under time pressure, and ensure our valued clients receive an outstanding service
• Confident, engaging and warm personality with excellent professional communication skills both on the phone and face to face
• Focused on providing customer service excellence within a service / business environment.
• Excellent administrative and organisational skills with an ability to progress a number of tasks simultaneously, prioritise workload and maintain effective systems.
• Smart, professional and well presented at all times for a client facing role
• Excellent MS Office365 abilities to include Teams / Sharepoint / Outlook / Word / Excel

• We are ranked as a Great Place to Work for Women and in the Top 100 in the Consulting and Professional Services Category!
• A commitment to equality, diversity and inclusion to work in a collaborative and supportive environment that respects and values all team members in their contributions.
• A positive work / life balance and paid Volunteer Days so we can give back to organisations you care about
• Buy up to 10 days of annual leave plus a Christmas Office shutdown for all employees
• A sense of belonging, a shared vision and values that highlights our purpose and mission
• A passion for people and keeping our team and our clients at the heart of our business
• Autonomy, opportunity for growth and ongoing Professional Development
• Health & Wellbeing initiatives – Private Medical Insurance, Employee Assistance Program and a commitment to providing physical and mental health support where needed.

This is a fascinating and varied role with flexibility needed to attend early evening client committee meetings in central London, occasional full day meetings in other cities in the UK and possible weekend meetings from time to time. This can be reclaimed back as Time Off In Lieu.

You must be eligible to work in the UK on a permanent basis and be able to regularly travel to the Luton office each week on a Wednesday as a minimum as well as working remotely.

Moore Engage is a Disability Confident Employer. If you’re an applicant with a disability that requires reasonable adjustments to complete any part of the application and / or interview process then please contact resourcing.team@moore-insight.com for assistance.

Moore Engage is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of gender, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.