Chat Support jobs in United Kingdom
Entry-Level Helpdesk Specialist: Fanatical Support Training
Rackspace Technology
Discover more opportunities than anywhere else. Find more jobs nowTelephone Check-In & Chat Volunteer (Loneliness Support)
communityni.org - Jobboard
Remote Gaming Community Manager (EN/DE/FR)
Arise Virtual Solutions
"Check In And Chat" Telephone Support Volunteers
communityni.org - Jobboard
Connect with headhunters to apply for similar jobsEntry-Level Helpdesk Specialist: Fanatical Support Training
Job summary
A leading multicloud solutions provider is seeking an entry-level Helpdesk Support Technician in Cardiff. You will interact with customers over chat, phone, and support tickets, providing both technical and non-technical assistance. The ideal candidate is self-motivated, has strong communication skills, and is eager to learn. This role involves managing support queues while delivering exceptional customer service.
Qualifications
- Self-motivated with a strong desire to learn and improve both technical and people skills.
- Ability to interact confidently with more senior areas of the business.
Responsibilities
- Manage incoming customer calls and chats.
- Provide technical and non-technical support for various customer inquiries.
- Ensure adherence to customer SLA commitments.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.