Telephone Check-In & Chat Volunteer (Loneliness Support)

communityni.org - Jobboard; Belfast; Remote; GBP 10,000 - 40,000; Full time

Job summary

A charitable organization in Northern Ireland is seeking volunteers for their Check-in and Chat telephone service. Volunteers will provide companionship to older individuals who are feeling isolated or lonely. Commitment is flexible, with a maximum of one hour per week required. Ideal candidates should be friendly, empathetic, and able to communicate effectively, ensuring a supportive environment for older people.

Benefits

Fulfillment from helping others

Gain social interaction and develop friendships

Receive thorough training and support

Qualifications

• Must be at least 17 years of age.
• Able to hold a conversation and commit to one hour a week.
• Ability to adhere to GDPR procedures.

Responsibilities

• Make weekly telephone calls to older people for conversation.
• Provide reassurance and answer basic queries.
• Complete a contact log at the end of each call.
• Report if additional support is needed.

Skills

Reliable, friendly and approachable

Excellent communication and active listening skills

Empathetic and sensitive approach

Ability to work independently and use initiative

Organised

Job description

A charitable organization in Northern Ireland is seeking volunteers for their Check-in and Chat telephone service. Volunteers will provide companionship to older individuals who are feeling isolated or lonely. Commitment is flexible, with a maximum of one hour per week required. Ideal candidates should be friendly, empathetic, and able to communicate effectively, ensuring a supportive environment for older people.