Change Management-Jobs in United States

Our people make us who we are. We’re a diverse and inclusive bunch, and it’s important you can feel you belong here. We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers.

At Three we have a hybrid working arrangement in place as standard for office based employees, where employees work from a mix of office based location and working from their home in the UK to carry on their role.

Excluding retail, core hours at Three are between 10:00 and 16:00, with operating hours between 08:00 & 18:30. This allows employees to have a start time between 08:00 and 10:00 and finish time between 16:00 and 18:30.

What the role is all about…

In this role you will design, own and operate Three’s B2B master data and lead management strategy, as part of the Sales Enablement function.
The Lead-to-Cash Data Lead will:

• Work with the Head of Enablement to recruit, implement and manage industry leading master data management vendors and processes. Ensuring that Three sales teams across all channels have the right data at the right time to succeed, and revenue growth across these channels.
• Look for opportunities to continually improve and enhance the quality of data and sales processes across the entire lead-to-cash lifecycle. Ensuring vendors are providing the required level of service, so that sales and service teams have the right information to maximise their potential.

What you’ll be doing…

• Source and manage the master data that will enable all Sales channels and Marketing to prospect into the UK Business market, growing pipeline, generating opportunities and converting them into customer volume and value.
• Continually strive to develop data management strategies that improve business outcomes.
• Own and develop master data relationship management, ensuring latency of date from suppliers is kept to a minimum. Ensuring the data strategy is clearly defined and there is a clear process on how we acquire, enrich, use and further maintain our master data.
• Connect with the Head of Sales Enablement to continually drive automation of data and streamline processes.
• Collaborate closely with Marketing and Propositions teams to ensure that they have the right data and support in place to drive effective customer campaigns.
• Guarantee adherence to legal and company regulations.
• Develop the industrialised/systemised lead management capability, ensuring vendors meets SLA and contractual KPI’s.
• Develop and maintain relationships with vendors of key process/ services e.g competitor invoice usage analysis.
• Support Three senior leadership in achieving strategic goals and monitor progress through the use of appropriate metrics.

Our people make us who we are. We’re a diverse and inclusive bunch, and it’s important you can feel you belong here. We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers.

At Three we have a hybrid working arrangement in place as standard for office based employees, where employees work from a mix of office based location and working from their home in the UK to carry on their role.

Excluding retail, core hours at Three are between 10:00 and 16:00, with operating hours between 08:00 & 18:30. This allows employees to have a start time between 08:00 and 10:00 and finish time between 16:00 and 18:30.

What you'll ideally bring...

• Experience with enterprise-level business process re-engineering and lead to cash transformation, B2B go-to-market, organisational change management, and cost-benefit analysis
• An analytical mindset with superb communication, problem-solving skills and data management experience.
• Direct experience of implementing or managing data and lead management processes, preferably in a telco industry vertical.
• A deep understanding of the lead-to-cash sales cycle and how data has a positive impact upon it.
• Direct experience of implementing and optimising CRM in a B2B telco business.
  
  

What you'll receive in return…

• Competitive annual salary, car cash allowance, a performance based annual bonus & an additional 'flexible allowance' to spend on additional benefits, topping up your pension, or to be added to your salary.
• Hybrid working between your home (2-3 days a week) and our brand new Reading HQ office at Green Park (2-3 days a week)
• 28 days annual leave + 8 bank holidays + 3 personal days annually, which increases with length of service
• Private Medical Insurance, Life Assurance and Income Protection
• Free mobile phone package & unlimited sim-card
• Free on-site car parking (including electric!)
• .... Plus lots more including wellbeing and learning & development benefits!

#LI-MP1

What you’ll be doing…

• Source and manage the master data that will enable all Sales channels and Marketing to prospect into the UK Business market, growing pipeline, generating opportunities and converting them into customer volume and value.
• Continually strive to develop data management strategies that improve business outcomes.
• Own and develop master data relationship management, ensuring latency of date from suppliers is kept to a minimum. Ensuring the data strategy is clearly defined and there is a clear process on how we acquire, enrich, use and further maintain our master data.
• Connect with the Head of Sales Enablement to continually drive automation of data and streamline processes.
• Collaborate closely with Marketing and Propositions teams to ensure that they have the right data and support in place to drive effective customer campaigns.
• Guarantee adherence to legal and company regulations.
• Develop the industrialised/systemised lead management capability, ensuring vendors meets SLA and contractual KPI’s.
• Develop and maintain relationships with vendors of key process/ services e.g competitor invoice usage analysis.
• Support Three senior leadership in achieving strategic goals and monitor progress through the use of appropriate metrics.